About the team

We are seeking a highly motivated and versatile Systems Administrator to join our growing IT Operations team. Reporting to the IT Service Desk Manager - the ideal candidate will possess a strong blend of technical expertise across various domains, including network administration, mobile device management (MDM), Windows and macOS operating systems, and a solid understanding of Identity and Access Management (IAM) principles, particularly with exposure to Okta Workflows. This role is crucial for maintaining the stability, security, and efficiency of our IT infrastructure, ensuring our employees have the resources they need to succeed while upholding robust security standards.

What you will do

• Provide expert-level support, monitoring, and proactive troubleshooting for highly complex hardware, applications and integrated systems.

• Provide support and configuration management of our MDM tools Kandji and Intunes, ensuring our policies are up-to-date, auditing and monitoring our end point devices and performing patch management updates.

• Implement, and administer advanced configurations of SaaS tools, including but not limited to Google Workspace, Okta, Okta Workflow Automation, Slack, Zoom, and the Atlassian suite. Implement monitoring and health-check processes to ensure system reliability, uptime, and performance across key SaaS platforms.

• Administer and improve Okta for access, provisioning, SSO, MFA, and automation workflows

• Implement monitoring and health-check processes to ensure system reliability, uptime, and performance across key SaaS platforms.

• Write scripts (python, bash) to automate recurrent IT and onboarding tasks

• Use Terraform for infrastructure automation, managing Infrastructure-as-Code (IaC) to streamline provisioning and system management

• Troubleshoot, configure and maintain enterprise network infrastructure

• Document processes, configurations, and troubleshooting procedures to maintain clear and thorough technical records

Your profile

• Bachelor’s degree in Information Technology, Computer Science, or a related field, complemented by relevant certifications such as Network+, CISSP, and AWS or Terraform Certifications.

• 3+ years of experience as a Systems Administrator.

• Demonstrated proficiency in managing Mac, and Windows environments, alongside deep knowledge of networking and security protocols such as TCP/IP, VLANs, IPSEC, DNS, DHCP, SSL, VPN, etc.

• Skilled in scripting and automation using languages like Python, Bash, JavaScript, SQL, Yaml and in using Infrastructure as Code tools like Chef, Puppet, Ansible, and Terraform.

• Experienced with Workflow Automation & Orchestration tools such as Okta Workflows, Workato, and Tines

Bonus if you have:

• Experience leading projects, particularly in deploying new technologies or significant system upgrades, showcasing the ability to manage timelines and cross-functional team collaborations

• Proven track record of creatively solving complex problems, ideally in high-stress or critical system environments, demonstrating out-of-the-box thinking and solutions

• Excellent analytical skills to diagnose and troubleshoot advanced technical issues, with strong presentation and communication skills, capable of working independently or as part of a team, and ability to be on-call beyond normal business hours.

• Ability to effectively interface with multiple levels of an organization, serving as both an influencer and a collaborative team player, with a proven ability to perform and oversee complex tasks and prioritize effectively based on strategic goals.

For this role, the target base salary range in San Francisco is $102,000-$128,000 annually. This role is also eligible for equity and benefits. In general, our ranges reflect the market-based target for new hire salaries based on the level and location of the role. Within the range, individual pay is determined by objective factors assessed during the application and interview process, such as job-related skills, experience, and relevant education or training. We encourage you to talk with your recruiter to learn more about the total compensation and benefits available for this role.

Turo highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule — Turists will be expected to work in the office 3 days per week on Mondays, Wednesdays, and Thursday. Turo considers working in the office at least 3 days per week to be an essential function of this hybrid role. Your recruiter can share more information about the various in-office perks Turo offers.

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Benefits

• Competitive salary, equity, benefits, and perks for all full-time employees

• Employer-paid medical, dental, and vision insurance (Country specific)

• Retirement employer match

• Learning & Development stipend to invest in your professional development

• Turo host matching program

• Turo travel credit

• Cell phone and internet stipend

• Paid time off to relax and recharge

• Paid holidays, volunteer time off, and parental leave

• For those who are in the office full-time or hybrid we have in-office lunch, office snacks, and fun activities

We are committed to building a diverse team. If you are from a background that's underrepresented in tech, we'd love to meet you.

Aside from an award winning work environment and the opportunity to be part of the world’s largest car sharing marketplace, we are also growing the team quickly - join us! Even if you don't meet every qualification, we are looking for people with enthusiasm for what we do and we will consider you for this and other possibilities.

About Turo

Turo is the world’s largest car sharing marketplace where you can book the perfect car for wherever you’re going from a vibrant community of trusted hosts across the US, UK, Canada, Australia, and France. Whether you're flying in from afar or looking for a car down the street, searching for a rugged truck or something smooth and swanky, Turo puts you in the driver's seat of an extraordinary selection of cars shared by local hosts.

Discover Turo at https://turo.com, the App Store, and Google Play, and check out our blog, Field Notes.

Read more about the Turo culture according to Turo CEO, Andre Haddad.

Turo is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds, experiences, abilities and perspectives.

Turo will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.

We welcome candidates with physical, mental, and/or neurological disabilities. If you require assistance applying for an open position, or need accommodation during the recruiting process due to a disability, please submit a request to People Operations by emailing PeopleOps@turo.com.