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Sr. Product Designer, Traffic

Turo

Turo

Product, Design
San Francisco, CA, USA
Posted on Wednesday, June 26, 2024

As the world's largest car sharing marketplace, Turo is growing and hiring talent in the US, Canada, United Kingdom, France, and Australia. Our collaborative teams encourage you to be curious and bring new ideas that will drive our company’s mission. At Turo, we care deeply about our customers and one another; we celebrate diversity, support career growth, and empower teams to do their best work.

About the team

At Turo, we recognize that great design is the cornerstone of our mission to revolutionize how the world uses its 1.5+ billion cars. It's not just about looks; it's about enabling entrepreneurial hosts to thrive, helping guests find their ideal car for every journey, and supporting them before, during, and after their trip. Here, design is not just valued—it's essential, driving our commitment to research and data-informed, customer-centric experiences that empower our community and enhance every trip.

What you’ll do:

As a Senior Product Designer on our newly formed Traffic team, you will leverage your strong UX design skills and experience to design product features, and product flows and run experiments to attract and engage millions of new Turo guests. You will be central in helping our CRM campaigns and significant marketing investments translate into new customer growth. You and your team will be empowered to design every aspect of how our product attracts and engages new users, from a connected ecosystem of notifications to entirely new user acquisition and engagement flows.

  • Independently work with a cross-functional team in a fast-paced environment, leading every stage of the design and build process—from research and exploratory design sprints to prototyping, testing, and delivery of high-fidelity designs across desktop and mobile platforms.
  • Work closely with data analytics teams to pose UX questions and leverage data to inform design decisions.
  • Collaborate with marketing teams to seamlessly integrate marketing campaigns into the user journey.
  • Take ownership of your work and demonstrate a proactive and self-driven approach to problem-solving.
  • Design impactful solutions that reduce complexity and eliminate design debt, consistently refining details to achieve a high level of polish.
  • Communicate and present designs, rationale, and user insights effectively to cross-functional stakeholders at all levels of the organization, including at concept and design reviews.
  • Regularly identify new problems and opportunities for your team to solve, significantly influencing your team's strategy and roadmaps.
  • Be a role model for our design principles, process, and company values for other designers.

Your profile:

  • Excellent interaction and visual design skills, with the ability to crisply communicate design thinking and rationale, leading and influencing during design discussions with cross-functional partners and leaders.
  • Minimum of 8 years of experience as a UX designer of consumer products successfully shipped to the public, with a portfolio demonstrating the customer and business impact of your designs.
  • Experience designing for multiple forms of testing (qualitative, quantitative, and multivariate) to increase confidence and validate hypotheses, accelerating time to impact.
  • Experience using data to formulate design hypotheses and elevate design quality.
  • Collaborative, low-ego approach to working with others, valuing teamwork and collective problem-solving.
  • Flexibility and good judgment.

Additional considerations:

  • Strong preference for designers with experience working on projects focused on increasing market awareness, attracting a wider consumer base, new user acquisition, and first-time user experience.
  • We will consider both remote candidates and candidates local to the San Francisco Bay Area. If you are local, you will benefit from bonding with most of the Product Development organization in person and taking advantage of our San Francisco office location for in-person collaboration. We believe these face-to-face connections can enrich teamwork and enhance the design process.

The San Francisco base salary range for this full-time position is $146,000 - $164,500 + equity + benefits. Our base pay is determined by role, level, and location. Your recruiter can share more about the specific compensation offered for this role during the hiring process. Please note that the base pay listed in this posting reflects the base pay only, and does not include bonus (if applicable), equity, or benefits.

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Benefits

  • Competitive salary, equity, benefits, and perks for all full-time employees
  • Employer-paid medical, dental, and vision insurance (Country specific)
  • Retirement employer match
  • $2,000 Learning & Development stipend to invest in your professional development
  • $1,000 USD Turo host matching and $1,500 USD vehicle reimbursement program
  • $100 USD Monthly Turo travel credit
  • Cell phone, internet and Fringe benefit stipend
  • Paid time off to relax and recharge
  • Paid holidays, volunteer time off, and parental leave
  • For those who are in the office full-time or hybrid we have weekly in-office lunch, office snacks, and fun activities
  • Annual Turbo Week (week-long, company-wide conference)

We are committed to building a diverse team. If you are from a background that's underrepresented in tech, we'd love to meet you.

Aside from an award winning work environment and the opportunity to be part of the world’s largest car sharing marketplace, we are also growing the team quickly - join us! Even if you don't meet every qualification, we are looking for people with enthusiasm for what we do and we will consider you for this and other possibilities.

Turo is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds, experiences, abilities and perspectives.

Turo will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.

We welcome candidates with physical, mental, and/or neurological disabilities. If you require assistance applying for an open position, or need accommodation during the recruiting process due to a disability, please submit a request to People Operations by emailing PeopleOps@turo.com.

About Turo

Turo is the world’s largest car sharing marketplace where you can book the perfect car for wherever you’re going from a vibrant community of trusted hosts across the US, UK, Canada, Australia, and France. Whether you're flying in from afar or looking for a car down the street, searching for a rugged truck or something smooth and swanky, Turo puts you in the driver's seat of an extraordinary selection of cars shared by local hosts.

Discover Turo at https://turo.com, the App Store, and Google Play, and check out our blog, Field Notes.

Read more about the Turo culture according to Turo CEO, Andre Haddad.