Los Angeles, CA, USA
Posted on Sunday, April 2, 2023
Who we are:
Thrive Causemetics is Bigger Than Beauty™: We are an independent, female-owned beauty brand that creates high-performance vegan cosmetics and supports a community of giving. All of Thrive Causemetics' products are free of parabens and sulfates, in addition to being 100 percent cruelty-free. Through its Bigger Than Beauty™ program, every product purchased results in a donation to help communities thrive.Thrive Causemetics is dedicated to fostering a collaborative and cross-functional workplace where everyone’s voice matters. We are committed to being pioneers in creating a culture of wellness. Together, we prioritize a strong work ethic while maintaining a positive, exciting environment where people are passionate about what they do.
Who we are looking for:
We seek a highly experienced and passionate Director of Ecommerce with a strong background in Shopify Plus to lead our digital commerce and merchandising teams and drive growth for one of the largest Shopify Plus stores online.
What you will be doing:
- Develop and lead a comprehensive ecommerce strategy, execution and operation with a focus on driving growth, customer acquisition, and increasing revenue while aligning with Thrive Causemetics' mission, values, and commitment to giving back
- Oversee the day-to-day operations of our ecommerce platform, ensuring optimal site performance, functionality, and user experience on Shopify Plus.
- Manage a multidisciplinary team of developers, designers, product specialists, and merchandising professionals, fostering a collaborative, high-performance work environment that embraces our giving mission.
- Lead the merchandising team, ensuring product assortment, presentation, and promotions on the website are strategically aligned with our overall brand and business objectives.
- Collaborate closely with cross-functional teams, including marketing, growth, and customer experience, to ensure a cohesive and consistent brand experience across all digital touchpoints.
- Continuously analyze site performance and customer behavior data to identify opportunities for improvement, implementing data-driven optimizations and enhancements.
- Leverage your deep understanding of Shopify Plus capabilities to maximize platform features and drive innovation in our ecommerce operations.
- Establish and monitor key performance indicators (KPIs), reporting on progress and adjusting strategies as necessary to achieve business objectives
- Stay current with industry trends and best practices, ensuring our ecommerce presence remains competitive and innovative in the direct-to-consumer space.
- Manage relationships with external partners and vendors, including platform providers, payment processors, and third-party integrations.
What will make you stand out:
- Bachelor's degree in business, marketing, or a related field. Advanced degree preferred.
- Minimum of 7 years of experience in ecommerce, with a strong emphasis on Shopify Plus and direct-to-consumer operations.
- Proven track record of leading high-performing ecommerce teams and driving significant revenue growth for large-scale Shopify Plus stores, having run a $50+ million revenue brand before.
- Exceptional leadership skills, with experience managing cross-functional teams and collaborating with stakeholders at all levels.
- In-depth knowledge of ecommerce best practices, analytics, and industry trends in the direct-to-consumer space.
- Proficiency in web development, UX/UI design principles, and site optimization.
- Strong analytical skills, with the ability to translate data into actionable insights and strategies.
- Excellent communication and interpersonal skills, with a customer-centric and mission-driven mindset.
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