Staff Product Manager
ThredUp
About ThredUp
ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp’s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.
Recognized on TIME Most Influential Companies of 2023, Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022.
How You Will Make An Impact
The Staff Product Manager will be a pivotal driver of company-wide mobile strategy at ThredUp. This role will report to the VP of Product and will oversee the mobile product roadmap, work closely with Engineering & Product Design to ensure high velocity execution of the roadmap, collaborate with Brand/Marketing for app adoption and engagement, and partner with Growth Marketing to drive mobile app acquisition efforts. With over half of ThredUp’s customers and revenue coming from the mobile apps, this role will be in a great position to generate a significant impact.
In This Role You’ll Get To:
Develop and Execute Mobile Strategy: Own and lead the mobile product roadmap, ensuring alignment with company goals and delivering a world-class mobile shopping experience. Continuously improve the mobile user experience, focusing on key metrics such as Monthly Active Users (MAU) and customer retention.
Drive Mobile Innovation: Maintain a balance between achieving near-term goals and fostering long-term innovation, always looking for new ways to enhance the mobile customer experience.
Data-Driven Decision Making: Analyze data and conduct A/B tests to optimize performance and validate strategies, always questioning and refining the approach based on real-time metrics and customer feedback.
Collaborate Across Teams: Work closely with Brand/Marketing and Growth Marketing to drive app adoption, engagement, and acquisition efforts.
What We’re Looking For:
Leadership and Collaboration: Experience leading cross-functional teams and work effectively with stakeholders across Product, Marketing, Data Science, and Engineering.
Technical and Analytical Expertise: Strong background in product development with a focus on technical and analytics capabilities, managing complex product and engineering activities.
Customer focus: Deep empathy for customers, and strong product sense that is informed by research, data, and business fundamentals.
Quantitative and ROI-Driven: Demonstrated experience running quantitative, technical, and ROI-focused product or growth teams, with a track record of collaborating with Growth Marketing.
Mobile UX Experience: Deep understanding of mobile UX principles and proven results in driving a top-tier shopping experience.
Strategic and Agile Mindset: Experience weighing competing priorities, managing trade-offs, and evaluating new ideas while keeping the overarching business priorities in focus.
Curiosity and Tenacity: A natural curiosity and tenacity to explore new ideas and persist through challenges, coupled with the ability to quickly synthesize information and act decisively.
At ThredUp, your base pay is one part of your total compensation package. This role pays between $200,000 and $235,000, and your actual base pay will depend on your skills, qualifications, experience, and location.
Many ThredUp employees also have the opportunity to own shares of ThredUp stock. ThredUp employees are eligible for discretionary restricted stock unit awards, as well as a discount when purchasing ThredUp stock if voluntarily participating in ThredUp’s Employee Stock Purchase Plan. Subject to eligibility requirements, you’ll also receive other benefits: Comprehensive medical & dental coverage, vision, 401k, life and disability insurance.
This role is not eligible for visa sponsorship.
What We Offer:
4-day work week, with Fridays off
Hybrid work environment: 3 days in the office and 1 day remote each week
Competitive salary (we leverage market data)
Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards
Employee stock purchase plan
Flexible PTO (take the time you need) + 13 company holidays
Paid Sabbatical after 3 years of full time employment
Generous paid parental leave for new mothers and fathers
Medical, dental, vision, 401k, life and disability insurance offered
We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes & Seeking the Truth
We believe diversity, inclusion and belonging is key for our team
At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.
If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email disabilitysupport@ThredUp.com the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.