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Senior Corporate Communications Manager



Marketing & Communications
Oakland, CA, USA
Posted on Tuesday, January 23, 2024

About thredUP
thredUP is transforming resale with technology and a mission to inspire a new generation of consumers to think secondhand first. By making it easy to buy and sell secondhand, thredUP has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love thredUP because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With thredUP's Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. thredUP has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, thredUP is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.

How You’ll Make an Impact

The resale industry has become a disruptive force in retail, upending the apparel ecosystem and becoming a powerful solution to the industry’s environmental wastefulness. As our Senior Corporate Communications Manager, you will help develop and drive thredUP’s business narratives, sharing how we’re transforming retail and ushering in a more sustainable future for fashion. You will own high-impact corporate communications programs and campaigns that strengthen thredUP’s leading market position as an authority on resale and inspire confidence in the growth and impact of our business and industry.

Do you have a genuine passion for technology, retail, and sustainability? Do you get jazzed reading thredUP's annual Resale Report and crafting stories about the future of fashion and retail? We want to hear from you. This role reports directly to our Senior Director of Corporate Communications, ESG, and Policy, is highly cross-functional, and interfaces with members of the executive team, including the CEO.


  • Develop the corporate communications strategy for thredUP in partnership with the broader team.

  • Build, grow, and nurture relationships with business, retail, and sustainability reporters.

  • Craft unique stories and content that spotlight our business, product and tech innovation, and culture – and are compelling to press.

  • Act as a key driver behind thredUP’s annual reports, including its widely-cited Resale Report – driving storylines, survey development, and data analysis to provide context behind the size and trajectory of the resale industry.

  • Lead key communications aspects of the quarterly financial reporting cycle, including content development and media relations.

  • Collaborate with thredUP’s New Ventures team to highlight how thredUP is leveraging its operating system to deliver innovative retail experiences.

  • Manage thredUP’s executive speaking program, securing high-caliber speaking opportunities at key industry events and coaching executives.

  • Evangelize thredUP’s mission and ESG credentials through impact initiatives, including policy, advocacy, and CSR.

  • Track project results and influence the team and your business partners to apply key learnings to improve future programs.


  • 7+ years of Communications/PR experience

  • Ability to understand technological and operational innovation and translate that into compelling storylines, messaging and external communications strategies.

  • A knack for identifying news hooks and press narratives with an approach that’s equal parts qualitative and quantitative.

  • Experience owning thought leadership programs, including but not limited to speaking at events, appearing on podcasts, ghost writing contributed content, and awards programs that drive results and support business objectives.

  • Extreme bias towards action – a go-getter who takes initiative, brings creative ideas to the table, suggests process improvements, and exhibits tenacity with media.

  • An industry news junkie obsessed with keeping a finger on the pulse and staying informed about relevant news and trends.

  • Public company or marketplace experience is a plus!

At thredUP, your base pay is one part of your total compensation package. This role pays between $130,000 and $160,000, and your actual base pay will depend on your skills, qualifications, experience, and location.

Many thredUP employees also have the opportunity to own shares of thredUP stock. thredUP employees are eligible for discretionary restricted stock unit awards, as well as a discount when purchasing thredUP stock if voluntarily participating in thredUP’s Employee Stock Purchase Plan. Subject to eligibility requirements, you’ll also receive other benefits: Comprehensive medical & dental coverage, vision, 401k, life and disability insurance.

This role is not eligible for visa sponsorship.

What We Offer:

  • 4-day work week, with Fridays off
  • Hybrid work environment: 3 days in the office and 1 day remote each week
  • Competitive salary (we leverage market data)
  • Many thredUP employees also have the opportunity to own shares of thredUP stock and are eligible for discretionary restricted stock unit awards
  • Employee stock purchase plan
  • Flexible PTO (take the time you need) + 13 company holidays
  • Paid Sabbatical after 3 years of full time employment
  • Generous paid parental leave for new mothers and fathers
  • Medical, dental, vision, 401k, life and disability insurance offered
  • We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes & Seeking the Truth
  • TIME Magazine’s Most Influential Companies of 2023, WWD’s Most Influential ESG Leaders, TIME Magazine’s Best Inventions 2022, Shoptalk’s ATLIS Awards, Business Insider’s Retail Tech Power Players, Inc.’s Power Partner Awards, Lattice’s People Success Awards, Digiday's WorkLife 50 award
  • RaaS - Inc. Magazine, 2022 Power Partner Awards
  • Thrift the Look– TIME Magazine, The Best Inventions of 2022
  • Winner of Lattice's “People Vision” - recognizing thredUP as a top place to work for our investment in professional development and our innovations in work-life integration

We believe diversity, inclusion and belonging is key for our team

At thredUP, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.

If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.