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Pricing and Authentication Coordinator



Lancaster, TX, USA
Posted on Wednesday, August 16, 2023

About thredUP:

In 2009, thredUP set out to make used clothes the new normal and create a more sustainable future for fashion. The company designed a modern resale experience that took the work and risk out of thrift, and converted a generation of secondhand skeptics to fans. Sellers send clothes directly to thredUP by the bagful, and buyers shop quality-checked items from over 35,000 brands at steep discounts. To power this marketplace, thredUP built an infrastructure that has recirculated 100 million unique garments via proprietary technology, data and logistics. thredUP most recently expanded its platform with Resale-as-a-Service (RaaS) to power resale for the world’s leading fashion brands. As a circular fashion pioneer, thredUP is reducing fashion’s impact on the planet and unlocking economic value for consumers and brands alike.

Job Description

About the Role

The Product Ops team is focused on ensuring thredUP Ops adheres to procedures and protocols by auditing and providing feedback at the appropriate touch points within the Ops organization. You will help us ensure that Ops accepts items of the right quality, records the right information, and takes amazing photos. You will also apply your love of fashion and/or the resale industry to help us honor our promises to suppliers and buyers.

As a Pricing and Authentication Coordinator, you will be based in a distribution center and will report to a Product Ops Supervisor. Your work will be primarily focused on one of these two areas: Pricing & Authentication, or general projects on product. Occasionally you will also support Quality Assurance (QA) Ops during high volume times. As you fine-tune your skills, you may be asked to support other areas, tackle special projects, and mentor others according to business needs.


In Pricing & Authentication, you will:

  • Focus on pricing and authentication with an emphasis on lower level authentication brands

  • Receives exposure to higher risk authentication brands as the business allows

  • Regularly monitor, audit and update the internal pricing tables of a broad range of retailers

  • Assist in educating itemizers about brands and product acceptance

  • Partner with Product Ops Supervisor to ensure FIFO is maintained for all items in the Under Review queue

  • Support Customer Service team in price update requests.


  • Experience as a current Product Ops Coordinator with experience in Pricing & Authentication

  • Knowledge of apparel quality standards (experience with secondhand is a plus!)

  • Ability to identify, prioritize, and complete tasks under tight deadlines

  • Strong organization and scheduling skills

  • Ability to exercise independent judgment and operate with minimal supervision

  • Flexibility, creativity and willingness to optimize processes

  • Ability to bend down, reach overhead, lift/carry up to 30lbs and push/pull wheeled clothing racks weighing up to 150lbs.

thredUP Internal Eligibility

  • Be an advocate of thredUP’s DOTS values

  • Receive sign off from your Area Manager supporting your application

  • Exceeding or meeting expectations in your current work area

  • Meet current attendance requirements with no current corrective actions

What We Offer:

  • Consistent, set schedule!
  • Competitive pay (we leverage market data).
  • Employee stock purchase plan.
  • PTO + 9 paid holidays.
  • Medical, dental, vision, 401k, life and disability insurance offered.
  • We live by our DOTS Values of Delivering an exceptional customer experience, Openly giving and receiving feedback, Teaming up to make thredUP a success, and Striving for excellence.
  • Voted “50 Most Innovative Companies of 2020”.
  • RaaS - Finalist in Fast Company’s World Changing Ideas Awards 2021.

We believe diversity, inclusion and belonging is key for our team

At thredUP, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.

If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.

Before you go, our legal team wants you to know...You must be at least 18 years old and have basic English literacy skills. Employment with thredUP is contingent on each candidate passing a 7-year background check.