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Senior Data Analyst, Operations



IT, Operations, Data Science
Lancaster, TX, USA
Posted on Friday, July 21, 2023

About thredUP:

thredUP is transforming resale with technology and a mission to inspire a new generation of consumers to think secondhand first. By making it easy to buy and sell secondhand, thredUP has become one of the world’s largest resale platforms for women’s and kids’ apparel, shoes and accessories. Sellers love thredUP because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. In 2018, we extended our platform with thredUP’s Resale-As-A-Service (RaaS), which facilitates modern resale for a number of the world’s leading brands and retailers. thredUP has processed over 125 million unique secondhand items from 35,000 brands across 100 categories. By extending the life cycle of clothing, thredUP is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.

Job Description

How You Will Make An Impact

As a Senior Data Analyst- Operations, you will report to the Manager, Operations Analytics. You’ll be based at our Distribution Center (DC) in Lancaster, TX with a dotted line to the Senior Ops Manager. As the right hand to the Ops Manager supporting metrics/business performance needs, you’ll take on three main responsibilities as well as extended rotations for continued development.

In This Role You’ll Get To:

  • Own KPI reporting for the DC. Provide that first look at the DC each day that gauges smooth, steady performance or justifies a call to action

  • Unlock new insights. Uncover insights in our vast repository of data, and provide tactical guidance on how to act on findings

  • Be a Data Mentor to Your DC. Support stakeholders’ with leveling UP data knowledge to form a strong data culture at your location and on the Operations Analytics team

  • Participate in our knowledge-sharing culture. Connect with other team members to help spread best practices and learnings from prior experiences, boosting the effectiveness of the entire data team

  • Extended Rotations. These are an opportunity for life-long learning. Each team member will have a major collateral duty. These duties will be rotated regularly to develop you and provide fresh perspectives in each of the following domains: Supply & Demand Analytics, Data Platform & BI, Support Auxiliary Ops Teams, Ops Innovation Initiatives

What We’re Looking For:

  • Master’s Degree, preferably in statistics, economics, finance, or another quantitative field

  • 5+ years of experience in an analytics role

  • Demonstrated knowledge of statistics, probability, and data modeling

  • Proficiency in R/Python and SQL

  • Strong spreadsheet proficiency

  • Ability to translate complex concepts into easily understood actions, both written and verbally

  • Experience successfully collaborating and managing cross-functionally (this role communicates up to the COO and down to operators on the floor)

  • Strong analytical thinking and problem-solving skills, comfortable in a fast-paced data-driven business environment with the ability to multitask

  • Innate curiosity and drive to find insights that unlock new growth or efficiency - you can’t help but dig in and seek the truth

At thredUP, your base pay is one part of your total compensation package. This role pays between $107,000 and $133,000, and your actual base pay will depend on your skills, qualifications, experience, and location.

Many thredUP employees also have the opportunity to own shares of thredUP stock. thredUP employees are eligible for discretionary restricted stock unit awards, as well as a discount when purchasing thredUP stock if voluntarily participating in thredUP’s Employee Stock Purchase Plan. Subject to eligibility requirements, you’ll also receive other benefits: Comprehensive medical & dental coverage, vision, 401k, life and disability insurance.

What We Offer:

  • 4-day work week, with Fridays off
  • Hybrid work environment: 3 days in the office and 1 day remote each week
  • Competitive salary (we leverage market data)
  • Many thredUP employees also have the opportunity to own shares of thredUP stock and are eligible for discretionary restricted stock unit awards
  • Employee stock purchase plan
  • Flexible PTO (take the time you need) + 13 company holidays
  • Paid Sabbatical after 3 years of full time employment
  • Generous paid parental leave for new mothers and fathers
  • Medical, dental, vision, 401k, life and disability insurance offered
  • We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes & Seeking the Truth
  • RaaS - Inc. Magazine, 2022 Power Partner Awards
  • Thrift the Look– TIME Magazine, The Best Inventions of 2022
  • Winner of Lattice's “People Vision” - recognizing thredUP as a top place to work for our investment in professional development and our innovations in work-life integration

We believe diversity, inclusion and belonging is key for our team

At thredUP, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.

If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.