Our website is best viewed using a modern browser like Chrome, Firefoxor Microsoft Edge.

Find your dream job at a Trinity portfolio company.





Software Engineer (Production Engineer)



Software Engineering
Bengaluru, Karnataka, India
Posted on Wednesday, February 23, 2022
Synapse is a Banking as a Service (BaaS) provider with a clear mission, to ensure that everyone around the world has access to best-in-class financial products, regardless of their net worth. Synapse’s unified platform provides industry compliant payment, card issuance, deposit, lending, and credit products through simple APIs. We are the only BaaS provider that enables builders to launch feature complete deposit and credit products in weeks.
Our culture and values are simple and straightforward. We share a general concern for the well-being of others and strive to build a safe and inclusive environment for everyone. Our work style is collaborative and action-oriented. We are a team of conscientious, hard workers who also share a common sense of purpose. As we accelerate our growth, your career and opportunities will grow as well making it an exciting time to join Synapse.
Production Engineering is a dynamic team responsible for addressing issues throughout the Synapse ecosystem. Working closely with other teams, members of this team rapidly build new features and resolve bugs. In fact, it's interesting to note that this team contributes the majority of code to the core Synapse repositories.

What You Will Do

  • Design, build, and maintain full-stack, customer-facing features
  • Work on the core infrastructure to improve Customer Experience
  • Identifying root causes, proposing test cases and fixes, and developing new debugging tools while working closely with product teams
  • You'll use top-notch troubleshooting techniques and all available tools to find and fix bugs in the code.
  • You will be identifying and resolving performance issues and functional bugs
  • You will investigate, reproduce, and diagnose complex issues affecting our customers
  • You should be passionate about solving tough technical problems and recommending improvements to products and processes
  • Identifying root causes, proposing test cases and fixes, and developing new debugging tools while working closely with product teams
  • You will have the opportunity to quickly contribute highly impactful, customer-facing code and help to shape fundamental aspects of our codebase and engineering culture
  • Collaborate with team members on priorities and technical specifications
  • Participate in brainstorming, retrospectives and sprint planning.

What You Will Bring

  • 3+ years of production, core fundamentals, and/or related professional software engineering experience.
  • Deep expertise in developing production apps in Python
  • Significant experience architecting and delivering high quality, reusable systems
  • Deep understanding of software engineering best practices and concepts such as Service-oriented architecture, testing practices, code reviews, feature flags, etc
  • Lead the technical planning and requirements gathering phases to estimate, develop, test, and deliver scalable solutions
  • Hands-on experience with Infrastructure as Code, using CloudFormation, Terraform, or similar tools.
  • Strong understanding of AWS Service Experience. (IAM, Lambda, SQS, SNS, Cognito, CloudFront, API Gateway, Organizations, etc) and experience with monitoring and log aggregating frameworks such as Kafka, Logstash, Splunk, ElasticSearch, and Kibana.
  • Our engineers must have exceptional empathy skills and high EQ
  • You’ll need to be able to effectively and compassionately speak with and listen to engineers, designers, product managers, executives, and other stakeholders
  • Bachelor’s degree in Computer Science, Information Science, Statistics required or 4 additional years of related experience beyond the minimum required in lieu; Advanced degree is a plus.
  • Fintech experience a huge plus
  • Experience with ELK, MongoDB, Redshift, MySQL, and Redis databases a plus but not required.
  • Having experience in building large scale systems to solve challenging and complex issues
Synapse is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all of our employees. Synapse provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard to race, color, religion, gender, national origin, age, disability, marital status, military status, genetic information or any other category protected by federal, state and local laws.