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Senior Technical Program Manager



IT, Operations
California, USA · Florida, USA · Texas, USA
Posted on Wednesday, August 16, 2023
Synapse is a Banking as a Service (BaaS) provider with a clear mission, to ensure that everyone around the world has access to best-in-class financial products, regardless of their net worth. Synapse’s unified platform provides industry compliant payment, card issuance, deposit, lending, and credit products through simple APIs. We are the only BaaS provider that enables builders to launch feature complete deposit and credit products in weeks.
Our culture and values are simple and straightforward. We share a general concern for the well-being of others and strive to build a safe and inclusive environment for everyone. Our work style is collaborative and action-oriented. We are a team of conscientious, hard workers who also share a common sense of purpose. As we accelerate our growth, your career and opportunities will grow as well making it an exciting time to join Synapse.
We are looking for a Technical Program Manager to join the Bank, Core, and Frontend teams as part of the overall Product Engineering department. The ideal candidate is a technology professional who brings predictability and quality to the projects they work on through collaboration and organization.

What You Will Do

  • Help our company pursue the goal of continuous improvement.
  • Manage the full project lifecycle for multiple projects spanning a variety of functional areas. This includes managing cross-team coordination, risk identification and mitigation, prioritization of competing timelines, roll out, and reporting throughout.
  • Act as a department spokesperson by presenting readouts to senior management, updates to customers, and generally encouraging healthy communication across the company.
  • Facilitate sprint planning and retrospectives in close collaboration with Engineering Managers.

What You Will Bring

  • 7+ years of project management experience. Fintech experience is a plus.
  • An abundantly positive attitude with exceptional communication skills.
  • The calm confidence of someone who has succeeded in lean, dynamic environments before.
  • The tenacity to drive improvements in a distributed, diverse, and growing organization.
  • An entrepreneurial/self-starter mindset that allows you to find focus amidst the storm.
  • 3+ years experience leading sprint ceremonies (e.g. scrum of scrums, sprint reviews).
  • 3+ years experience with Jira management and configuration.
  • Deep understanding of SDLC.
  • Bachelor’s degree (CS/Engineering) or equivalent experience.


  • Compensation is expected to be between $135,000 - $188,000. Exact compensation may vary based on skills and location.

What We Offer

  • 💰Competitive Compensation
  • 📈Equity
  • 🍎Insurance (Medical/Dental/Vision)
  • 💚401(k) with company matching up to 4%
  • 🏝PTO & Holidays
  • ✨Life Insurance & LTD
Synapse is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all of our employees. Synapse provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard to race, color, religion, gender, national origin, age, disability, marital status, military status, genetic information or any other category protected by federal, state and local laws.