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Product Manager

Side

Side

Product
Remote
Posted on Thursday, May 11, 2023
At Side, we believe everyone should own their path.
Side is a real estate startup that pioneered the concept of brokerage-as-a-service to help top real estate professionals create and run their own companies without having to operate a brokerage. Our proprietary platform makes the real estate transaction process far more efficient for both agents and home buyers/sellers.
Before Side, exceptional real estate agents had two choices: You could join an antiquated traditional brokerage, relinquish control of your business, and pay hefty fees for marginal value. Or you could start your own independent brokerage, massively increase your liability, and take on the burden of running your own back office. We created a third option: Own your own business and run it on the Side platform. Agents get to focus on what they do best — selling real estate — while Side operates in the background to facilitate their transactions, and help them grow.
Side is led by experienced industry professionals and world-class engineers who develop technology designed to improve agent productivity and enhance the client experience. The company is backed by over $300 million in funding from top-tier venture capital firms, including Coatue, Tiger, D1, Sapphire, Trinity, and Matrix.. Headquartered in San Francisco, Side currently operates in 16 states, with plans to expand nationwide in the coming years. We were named Company of the Year by Inman News (the leading industry publication) and a Most Innovative Company of 2022 by Fast Company.
At Side, you’ll have the opportunity to collaborate and innovate your way to success. Becoming an inSider means that you’ll be empowering business leaders to become business owners, all while forging your own path with like-minded entrepreneurs. Join us at Side and own your career, your impact, and your life!
ABOUT THE TEAM
The Product team at Side drives product vision, strategic planning, and the design, rollout, and measurement of new products and features. The team is responsible for delivering products that delight customers and impact the business, and for measuring that impact against well-defined success outcomes. We build products iteratively based on data-directed insights and user feedback, and generate insightful hypotheses about our users and their needs. We regularly collaborate with internal partners and are in a unique position of easy access to users for real time feedback due to our close partnerships with our customers & their teams. We believe that collaboration, teamwork, and communication are critical to the product development process. We strive to communicate clearly, manage expectations proactively, and exercise full transparency with our partners and teammates.
ABOUT THE ROLE
In this role, you will be responsible for key functionality in our Compliance Management product, which is a core product workflow and is used daily by our customers to manage real estate transactions and ensure appropriate compliance. In partnership with adjacent teams on the platform, you will leverage both product iteration and 10x innovation to provide industry-leading automation, efficiency, and ease-of-use. You will deeply understand the customer, leverage data to validate solution impact, and play a key role in driving predictable, measurable success for our customers and for Side.

WHAT YOU'LL BE DOING

  • In partnership with your UX and Engineering Lead counterparts, driving the work of the Agile team to produce high-quality, reliable, and high-impact product iterations and releases
  • Participating in defining product vision and strategy, then engaging and aligning the team around both
  • Working with our external and internal users to understand their workflows, and how we can help them create and manage transaction compliance more efficiently
  • With the engineering team, testing, validating, and implementing new technologies like OCR and Document Vision, and new predictive models for automation
  • Leveraging data analytics and qualitative understanding to identify product opportunities that align to the product vision and move key metrics
  • Clearly defining product features, functional requirements, and acceptance criteria to empower efficient and high-quality product work
  • Prioritizing the backlog of work to deliver the most impactful and strategically sequenced releases and improvements
  • Leading team Agile ceremonies to groom, plan, execute, and improve
  • Working with the Go-to-Market team to communicate product releases internally and externally, and provide team updates/training for major releases
  • Releasing as needed to alpha/beta groups for refinement, feedback, and hardening
  • Measuring and communicating the results of experiments and releases, and their impact on key strategic metrics

WHAT WILL MAKE YOU A STRONG FIT FOR THE ROLE?

  • 3+ years’ product management or related experience, preferably in B2B SaaS
  • Experience working in a fast-paced, startup environment
  • Comfort with distilling ambiguity into an actionable path to execute and learn
  • Strong technical background with proven ability to collaborate with designers and engineers to define efficient solutions for complex business problems
  • Demonstrated skills in crafting product roadmaps, defining functional requirements and acceptance criteria, launching new product features, and leveraging analytics to measure adoption and results
  • Experience working directly with customers and with interdisciplinary cross-functional teams
  • Ownership mentality with strong execution capability and a track record of achieving measurable results
  • High empathy, curiosity, self-awareness, and transparency in both wins and misses
  • Strong work ethic with a willingness to dive deep into the details
  • Strong written and verbal communication skills
  • Bonus: Experience in a Real Estate or related areas (mortgage, title/escrow, homeowners insurance)
  • Bonus: Experience with OCR/Document Vision or similar technologies
  • Bonus: Experience building automation on predictive data models
  • B.A., B.S. or equivalent

PERKS

  • Stock options
  • Best-in-class benefits, including 100% healthcare coverage (medical, vision and dental)
  • Flexible PTO
  • Remote working internet stipend
  • $1,000/year for learning and development
  • Pet friendly headquarters
Side is dedicated to working with the highest skilled people from the most inclusive talent pool feasible. We maintain that diversity in all aspects leads to positive change, solutions and innovation for our customers and career fulfillment for our employees. All qualified individuals are encouraged to apply!
Side uses the E-Verify employment verification program.
Our stewardship of the data of many of our customers means that a background and DRE license check is required to join Side. We will, nonetheless, consider qualified applicants with arrest and conviction records in accord with applicable law, including the San Francisco Fair Chance Ordinance.