Salesforce Technical Manager
IT, Sales & Business Development
Posted on Wednesday, July 20, 2022
At Side, we believe everyone should own their path.
Side is a real estate startup that pioneered the concept of brokerage-as-a-service to help top real estate professionals create and run their own companies without having to operate a brokerage. Our proprietary platform makes the real estate transaction process far more efficient for both agents and home buyers/sellers.
Before Side, exceptional real estate agents had two choices: You could join an antiquated traditional brokerage, relinquish control of your business, and pay hefty fees for marginal value. Or you could start your own independent brokerage, massively increase your liability, and take on the burden of running your own back office. We created a third option: Own your own business and run it on the Side platform. Agents get to focus on what they do best — selling real estate — while Side operates in the background to facilitate their transactions, and help them grow.
Side is led by experienced industry professionals and world-class engineers who develop technology designed to improve agent productivity and enhance the client experience. The company is backed by over $300 million in funding from top-tier venture capital firms, including Coatue, Tiger, D1, Sapphire, Trinity, and Matrix.. Headquartered in San Francisco, Side currently operates in 16 states, with plans to expand nationwide in the coming years. We were named Company of the Year by Inman News (the leading industry publication) and a Most Innovative Company of 2022 by Fast Company.
At Side, you’ll have the opportunity to collaborate and innovate your way to success. Becoming an inSider means that you’ll be empowering business leaders to become business owners, all while forging your own path with like-minded entrepreneurs. Join us at Side and own your career, your impact, and your life!
About the Role
We are looking for a Salesforce Technical Manager who has a proven background with hands-on Salesforce administration and development including, knowledge of Sales Cloud, Service Cloud, and Experience Cloud.
This leader will lead an agile team comprised of engineers and administrators, predominantly focused on leading the tactical execution of our Product organization's key feature requests for the Salesforce platform. We will synthesize a product vision into critical technical decisions and collaborate with multiple business units and engineering teams to scale the Salesforce platform
You will lead the Salesforce team to deliver the right solutions against the product backlog of requirements and functional capabilities. This manager will be able to identify strengths and weaknesses of team members and partner with them on impactful career development plans with consistent daily mentorship.
Architect technical solutions for the long-term, balancing time-to-market versus the health of the platforms while owning the product and the platform - from technical design and development to the support and maintenance of it.
Finally the Salesforce Technical Manager drives production metrics and meeting production SLA's along with engineering best practices within the team.
What you will need for the role
- You should have at least 1+ years of a consistent track record of managing, developing, leading and coaching SFDC teams of all levels. You should also have 7+ years of hands-on SFDC development experience and have the ability to provide technical mentorship and guidance to the team.
- Combining both people management and hands-on technical expertise is a critical component of being successful in this role.
- Experience with integration of large systems and custom products
- Experience with testing tools like Provar and CI/CD tools like GearSet are a bonus.
- We expect this person to hold active Salesforce certifications and a Bachelor's degree in Computer Science, Computer Engineering, or a related field.
- Application Architect Certification is required.
- System Architect Certification is highly preferred.
- Stock Options
- Best-in-class benefits, including 100% healthcare coverage
- Flexible PTO
- Learning & Development credit
- Pet friendly headquarters
- Remote first culture
Side is dedicated to working with the highest skilled people from the most inclusive talent pool feasible. We maintain that diversity in all aspects leads to positive change, solutions and innovation for our customers and career fulfillment for our employees. All qualified individuals are encouraged to apply!
Side uses the E-Verify employment verification program.
Our stewardship of the data of many of our customers means that a background and DRE license check is required to join Side. We will, nonetheless, consider qualified applicants with arrest and conviction records in accord with applicable law, including the San Francisco Fair Chance Ordinance.