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• Lead, mentor, and develop a diverse team while promoting internal talent and career growth.
• Ensure guest satisfaction goals are consistently achieved through service excellence.
• Create and support property-level initiatives and foster local partnerships to contribute to long-term success.
• Oversee departmental budgets and expenses with accountability for financial performance.
• Use data and reporting to build business plans, track progress, and drive improvements.
• Maintain clear communication across the team through meetings, agendas, and updates.

• Proven background in guest- or customer-facing industries with a strong record of delivering high levels of satisfaction and service.
• Demonstrated leadership experience managing teams of 10+ and developing direct reports.
• Experience managing departmental budgets, cost control, and performance against key metrics.
• Comfortable using reports and data to create business plans and guide decision-making.
• History of contributing to new initiatives, pilot programs, or task force assignments.
• Commitment to professional growth, continuous learning, and mentorship.

Tucked away in the storied AVA of Rutherford—just moments from Napa Valley’s most iconic wineries—Rancho Caymus Inn is a luxurious boutique retreat with a soul as rich as its surroundings. Originally brought to life by Mary Tilden Morton, an heiress of the Morton Salt family, the inn is a heartfelt tribute to California’s heritage and timeless beauty.

Intimate and unmistakably unique, the inn blends old-world charm with modern indulgence, offering guests a quiet refuge in the heart of Napa Valley’s finest food, wine, and natural beauty. Join our team and become part of a property that inspires creativity, celebrates hospitality, and provides a truly exceptional environment to grow, lead, and make a lasting impact.