Guest Services Representative - Part-Time
Life House
We’re looking for a positive and professional guest service representative to deliver an exceptional experience to every guest at our hotel. You’ll welcome all guests, delight their stay experience, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has great communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, please apply today!
- Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
- Welcome, register, check in, check out guests staying at the hotel, provide keys and room numbers, and record credit card information
- Work with the housekeeping staff to ensure rooms are ready for new guests
- Be a team player and open to supporting all departments
- Exhibits working knowledge of basic computer skills
- Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
- Possesses the talent of a quick thinker who can calmly resolve guest concerns
- Maintain a neat, professional appearance and demeanor at all times
The Cannon Beach Hotel Collection, as part of Lark Hotels, aims to provide unforgettable experiences for our guests through personalized touches and attention to detail. In general, we emphasize creating a unique and memorable stay for each guest. It’s not only our company's goal but also every employee's responsibility to create an unforgettable experience from the moment a guest checks in until their departure. This is truly one of the best places to work on the Oregon Coast. Come join us!