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Program Manager 1



Temecula, CA, USA
Posted on Thursday, May 30, 2024

** We welcome all USA Talent to apply. This job is 100% WFH anywhere in USA time zones. **

Are you a highly organized and detailed individual who's passionate about managing projects and driving results? Do you thrive in a collaborative, scaling environment? If so, we have an exciting opportunity for you to join our team as a Program Manager, Level 1 at Perceptyx!

As a Program Manager, Level 1, you will be responsible for configuring and implementing our core Perceptyx platform for our customers as well as planning, managing, and successfully delivering listening event projects. In this role, you will complete both initial platform setup and manage employee listening events while ensuring both are delivered on time and meet the customers' stated and implied business needs. You will work closely with cross-functional customer teams to gather requirements, identify risks, and develop project plans. Your solid communication skills will be essential in facilitating collaboration, providing status updates, and resolving issues throughout project lifecycles.

At Perceptyx, Inc., we are dedicated to helping organizations thrive by providing comprehensive listening solutions. We believe in empowering our employees and fostering a culture of innovation and teamwork. As a Program Manager, Level 1, you will have the opportunity to contribute to the success of our customers and make a meaningful impact.

Some Things You Will Do:

  • Serve as the main point of contact for managed listening events, managing episodic projects for customers.
  • Gather system requirements from customers while providing guidance on best practices and leveraging the Perceptyx core product.
  • Create a checklist plan for each customer, detailing the tasks that need to be completed for a timely and successful project and communicating those to the customer.
  • Prepare, coordinate, and lead project-specific meetings between customers and appropriate Perceptyx team members.
  • Identify and analyze project risks and dependencies on an ongoing basis to ensure successful projects.
  • Knowledge sharing across all projects including key decisions made, customer roles, and stakeholder information, and relevant information tied to customer outcomes documented in the appropriate internal tools.
  • Active engagement in learning and mastering the Perceptyx suite of tools and products that evolve as we grow.