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SVP of Engineering-Platforms

CommerceIQ

CommerceIQ

Software Engineering
Bengaluru, Karnataka, India
Posted on Tuesday, April 9, 2024

Company Overview

At CommerceIQ, we help consumer brands accelerate their retail ecommerce market share growth and profitability through machine learning algorithms. We are building the world’s most complete and sophisticated Retail Ecommerce Management Platform, which connects and intelligently automates the management of retail ecommerce channels like Amazon, Walmart, and Instacart, across the entire ecommerce operational chain of retail media management, sales operations, supply chain, and digital self analytics.

We are in hyper growth mode, having recently raised our Series D funding at unicorn valuation (>$1B) and ended our third year of triple-digit revenue growth. Continued acceleration of our growth is fueled by landing new customers, expanding our platform through new products, managing new retail ecommerce platforms, and delivering exceptional customer service to unlock high net retention rates.

As SVP of Engineering - Platform you will be responsible for building a future ready ECommerce management platform that powers global Brands like Coca Cola, Pepsi, Nestle, Mondelez and many more. You will be responsible for setting the tech and platform vision working backwards from customer and business strategy. You will be hiring and building a high performance team that embodies our leadership principles, executes with timely and high quality and is responsible for building a scalable platform that will power products across the lifecycle of ECommerce.

In this role, you will lead a cross-functional team of Architects, Principal Engineers, Engineering Managers, Software Development Engineers (SDEs) and Software Development Engineers in Test (SDE-T). As a leader, you will play a crucial role in building the culture, motivating the team and bringing the best practices across all of these functional areas to ensure that the software we build and the technical processes we implement are quantifiable with respect to quality and always deliver the best for our customers.

The successful candidate will have managed data platforms at scale (Petabytes scale). Candidates should have managed various scaled platforms as a service - Example: Workflow as a service, User Administration as a service, Ingestion as a service etc). Candidates should be passionate about building reusables and scalable platforms that allow several applications to be built rapidly over common platform components. You should have demonstrated working with product management to define and influence the product roadmap, manage a fast-paced delivery schedule and influence and drive a high-level tech strategy with the leadership, as well as take a hands-on approach to implementing that strategy.

Responsibilities:

  • Build the tech and platform vision working backwards from customer and business objectives. Work with the leadership team to create a forward looking tech strategy and influence product and business strategy. Own and deliver the tech strategy as per plan.
  • Hire, manage and build a high performance team of engineers and engineering leaders
  • Build your organization culture that embodies CIQ core values. Embibe culture of engineering excellence organization across the SDLC life cycle that develops CIQ products suite with quality and speed and is known for impeccable delivery.
  • Work with the product management team to influence and define the product roadmap, create an engineering delivery plan and execute it as per the plan.
  • Mentor and guide the engineering team on engineering excellence best practices and own architecting the platform for scale.
  • Drive innovation & build scalable, reliable platform to power multiple product lines at CommerceIQ

Key metrics of success in the first 12-18 months:

  1. Deliver the “Data as a Service” platform capabilities including ingest, taxonomy management, and curation that power all the CIQ applications
  2. Build a focused Cloud Operations team and reduce cloud spend by at least 30%
  3. Architect and deliver platform services for admin, security, monitoring and 3rd party integration APIs
  4. Establish a core DevOps function and increase developer productivity through standardized development practices, tooling, and automation including CI/CD

What you need to succeed

  • 20+ years experience in the industry. Prior experience in building, delivering and scaling high quality data platforms that powered multiple product lines is a must.
  • Brings platform first mindset - build for scale and build for long term. Having prior experience on building and managing various platforms as a service (data as a service, workflow as a service, Administration as a service etc) will be desired.
  • Obsessing on engineering excellence and productivity is a key desirable skill.
  • Strong analytical and strategic problem solving skills - exhibited throughout the career.
  • Strong verbal and written communication skills with demonstrated experience engaging and influencing senior executives.
  • 5+ years of people management and growing a team. Have managed multiple teams with prior experience of managing a manager.
  • Building enterprise SaaS or B2C applications on cloud that have seen scale is a must
  • B.E/BTech/MS from a Tier 1 college (IITs / IIITs / RECs)