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Solutions Consulting Director

CommerceIQ

CommerceIQ

Remote
Posted on Wednesday, January 10, 2024

Company Overview

At CommerceIQ, we help consumer brands accelerate their retail ecommerce market share growth and profitability through machine learning algorithms. We are building the world’s most complete and sophisticated Retail Ecommerce Management Platform, which connects and intelligently automates the management of retail ecommerce channels like Amazon, Walmart, and Instacart, across the entire ecommerce operational chain of retail media management, sales operations, supply chain, and digital self analytics.

We are in hyper growth mode, having recently raised our Series D funding at unicorn valuation (>$1B) and ended our third year of triple-digit revenue growth. Continued acceleration of our growth is fueled by landing new customers, expanding our platform through new products, managing new retail ecommerce platforms, and delivering exceptional customer service to unlock high net retention rates.

The Role:

We are looking for a passionate Solutions Consulting Director to join our team in building and transforming the future of the e-commerce industry. If you are the type of person who is excited about the opportunity to work with the smartest people in the industry on the most cutting solutions to help brands move to this new world - and generate billions of dollars of brand value in the process - then this is the role for you. At CommerceIQ, you will be the driving force behind technological change and innovation at the world’s largest brands.

This role is primarily focused on demonstrating the value of CommerceIQ software in relation to prospects’ business objectives. This spans across ecommerce retailers (Amazon, Walmart, Kroger, Instacart, etc) and functional verticals (Sales, Retail Media, Operations, etc).

An ideal candidate will have an innate understanding of a prospect’s goals (Gross Sales, Market Share, etc) and pain points running their ecommerce business. In partnership with an Account Executive, the Solutions Consulting Director will demonstrate the value of CommerceIQ through presentations, demos, and strategic consultations.

What You'll Do:

  • Work directly with a small group of Account Executives to achieve CommerceIQ targets
  • Drive sales deals forward by providing prospects insight into our products’ functionality as well as helping them to understand what can be accomplished on our platform
  • Uncover client challenges and opportunities through deep customer discovery
  • Prepare and develop technical presentations to explain our CommerceIQ products and services and how to integrate them to our customers' digital flywheel
  • Kick off initial discussions around integration timeline and custom product needs, as well as help set expectations on product scope and pricing
  • Identify and execute on opportunities to drive efficiency within the sales cycle
  • Understand and demonstrate CommerceIQ technically to all levels of the enterprise
  • Collaborate with Services, Product Management, Customer Support, Marketing and Sales Operations for tactical planning and support
  • Clearly articulate the value of CommerceIQ solutions
  • Tailor product demos to all levels including functional employees up to C level executives
  • Creatively develop solutions to unsolved and complex business problems with CIQ, it’s API, and integrated apps and partners
  • Challenge prospects on their current operating model and build a compelling business case for CommerceIQ
  • Advise on sales and upsell opportunities and act as subject matter expert in prioritizing those sales opportunities
  • Provide input to the product roadmap based on market needs

What You'll Bring:

  • At least one of the following
    • 5+ years working for a manufacturer managing a retail e-commerce business (Amazon, Walmart, Instacart, Kroger, etc). Omni business management is a desired qualification
    • OR 5+ years of agency experience supporting the eCommerce via a SaaS platform or managed services
  • Detailed understanding of the e-commerce marketplace and working with large enterprise accounts
  • A story teller at heart, you are a proficient presenter that can take complex topics and articulate them in a clear, concise manner
  • Autonomous problem solver - you don’t just identify problems, you identify problems and recommend a way to solve them
  • History of working cross-functionally to reach and exceed organizational sales targets
  • High level of curiosity, high energy, self-motivated; a proven track record of successful career growth
  • Ability to generate analysis and insight from raw data
  • Nice to have: Data proficiency

Benefits & Perks:

  • Highly competitive pay, benefits, and early stage stock options
  • Unlimited PTO and seven paid company holidays
  • Work from home benefits including flex WFH hours and home office set-up reimbursement
  • Monthly cell phone, internet, and gym/fitness reimbursement
  • Comprehensive health, dental, vision, and life insurance benefits
  • 401K plan, FSA, and HSA programs
  • Long-term and short-term disability

Help us build the future of ecommerce. Apply now or learn more at https://commerceiq.ai!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any other category prohibited by applicable law.