Sr. Legal Technology Analyst
Cohesity
Interested candidates based outside of the designated areas are welcome to apply, provided they have the indefinite right to work in the job location.
Cohesity is a leader in AI-powered data security and management. Aided by an extensive ecosystem of partners, Cohesity makes it easy to secure, protect, manage, and get value from data — across the data center, edge, and cloud. Cohesity helps organizations defend against cybersecurity threats with comprehensive data security and management capabilities, including immutable backup snapshots, AI-based threat detection, monitoring for malicious behavior, and rapid recovery at scale.
We’ve been named a Leader by multiple analyst firms and have been globally recognized for Innovation, Product Strength, and Simplicity in Design.
Join us on our mission to shape the future of our industry.
The Sr. Legal Technology Analyst is responsible for optimizing legal service delivery by designing and maintaining efficient intake, ticketing, and workflow processes. This role manages the implementation and ongoing enhancement of legal technology platforms, ensuring they meet business needs and improve operational outcomes. The Analyst is responsible for producing actionable analytics, support system adoption through training and documentation, and partners with Legal Operations leadership and attorneys to drive continuous improvement, enabling scalable and consistent legal operations across the department.
HOW YOU'LL SPEND YOUR TIME HERE:
Legal Operations, Intake & Workflow Management
Build and maintain legal intake, ticketing, and request workflows to ensure efficient, consistent, and user-friendly request handling
Configure routing logic, request categories, prioritization rules, and SLAs to support timely and accurate processing of legal requests
Analyze intake volumes, response times, resolution metrics, and workload distribution to identify operational improvements
Implement workflow enhancements in partnership with Legal Operations leadership to implement workflow enhancements that improve turnaround time and consistency
Maintain clear, current user-facing documentation, knowledge articles, and self-service resources
Legal Technology Implementation & Enablement
Support the implementation, configuration, testing, launch, and ongoing optimization of legal technology platforms (e.g., Legal Front Door, CLM, Compliance tools)
Translate business and operational requirements into functional specifications and
partner with IT on solution delivery
Support system enhancements, integrations, data quality improvements, and adoption initiatives
Document current-state systems and workflows to support continuous improvement and future planning
Analytics
Produce standardized dashboards and recurring reports providing visibility into intake volumes, cycle times, SLA adherence, workload distribution, and system utilization
Conduct routine analysis of intake, ticketing and workflow data to support operational reviews and decision-making
Ensure data accuracy and consistency across intake, workflow tracking, and reporting systems
Translate data into clear, practical insights for Legal Operations leadership and attorneys
Change Management & Collaboration
Support rollout of new workflows and system changes through documentation, training materials, and user support
Work closely with attorneys and Legal Operations leadership to address operational questions and issues
WE'D LOVE TO TALK TO YOU IF YOU HAVE MANY OF THE FOLLOWING:
Bachelor’s degree or equivalent practical experience
4–7 years of experience in legal operations, legal technology, analytics, consulting, or a related role
Strong analytical and quantitative skills with the ability to interpret and present data clearly
Experience building dashboards and reports using tools such as Tableau, Power BI, or similar platforms
Hands-on experience working with legal technology platforms (e.g., intake/ticketing systems, CLM, Navex)
Ability to design and improve workflows and translate business needs into practical system solutions
Strong attention to detail with the ability to manage multiple priorities in a fast-paced environment
Excellent written and verbal communication skills
Preferred Qualifications
Experience with legal technology platforms such as MyLegal, Ironclad, Navex
Familiarity with workflow automation or integration tools (e.g., Workato, Power Automate, Zapier)
Experience supporting system integrations, data migration, or API-driven workflows
Experience partnering with Sales, Finance, Procurement, or IT teams
Exposure to post-merger integration, process transformation, or change management initiatives
Legal operations certification or familiarity with CLOC or ACC Legal Operations frameworks
Core Competencies
Process design and workflow optimization
Legal technology implementation and enablement
Data-driven analysis and reporting
Cross-functional collaboration and stakeholder partnership
Change management and continuous improvement
Why Join Us
Opportunity to help scale and mature legal operations, analytics, and technology capabilities
High-impact role supporting strategic legal and business initiatives
Collaborative, cross-functional legal and technology environment
Competitive compensation and benefits
#LI-VM1
Disclosure Pursuant to Applicable State Equal Pay Transparency Laws - This position has a starting pay range as listed below. Actual salary depends upon many factors, including a candidate’s skills, qualifications and experience, location, and salary expectations, and therefore a starting salary at the low end, high end, or even above the stated range may be offered. This position may also be eligible for bonus compensation, commission (if in a sales function), and/or equity grants. Additionally, full-time employees are eligible to participate in our comprehensive benefits framework, including health and wellness benefits, vacation, paid holidays and refresh days, 401(k) retirement plan, life and disability insurance coverages, and other benefits the Company may offer from time to time.
Pay Range :
The compensation noted above is based on an annualized hourly rate assuming normal full-time employment.
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Equal Employment Opportunity Employer (EEOE)
Cohesity is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at 1-855-9COHESITY or talent@cohesity.com for assistance.
In-Office Expectations
Cohesity employees who are within a reasonable commute (e.g. within a forty-five (45) minute average travel time) work out of our core offices 2-3 days a week of their choosing.
Interested candidates based outside of the designated areas are welcome to apply, provided they have the right to work in the job location.