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Billings and Collections Analyst-Contract



Cork, Ireland
Posted on Monday, July 1, 2024

Cohesity is a leader in AI-powered data security and management. Aided by an extensive ecosystem of partners, Cohesity makes it easy to secure, protect, manage, and get value from data — across the data center, edge, and cloud. Cohesity helps organizations defend against cybersecurity threats with comprehensive data security and management capabilities, including immutable backup snapshots, AI-based threat detection, monitoring for malicious behavior, and rapid recovery at scale.

We’ve been named a Leader by multiple analyst firms and have been globally recognized for Innovation, Product Strength, and Simplicity in Design.

Join us on our mission to shape the future of our industry.

The Accounts Receivable team is responsible for efficiently and proactively managing Cohesity's accounts receivable. As the company's Accounts Receivable portfolio continues to grow in dollar amount and invoice number, we continue to need additional resources to manage it. This role is a 6-month contract.


  • Ensure accurate and timely processing of billing/invoice
  • Coordinate the submission of invoices through invoicing platforms or email
  • Issue customer statements and credit memos and handle billing inquiries, research and resolve billing errors as required
  • Works with customers in assigned portfolios to receive payments
  • Resolves customer A/R differences to the satisfaction of both Cohesity and our customers.
  • Uses good business judgment in working with/through other Coheity employees, including Sales, to achieve desired results
  • Facilitate customer payments by providing necessary documentation to customers.
  • Resolve customer account differences by working with other employees, including sales.
  • Uses good judgment in balancing the ability to resolve issues with the need to escalate them to the appropriate person
  • Participates in process improvement projects as assigned
  • Provides reports on assigned portfolios as requested to Finance management
  • Ensures compliance with all company policies


  • Self-starter, problem-solver, detailed oriented, well-organized; able to juggle multiple tasks and prioritize in a dynamic and fast paced environment
  • Collections experience in a high growth environment, preferably in the Software Industry
  • Collaborative approach to engaging with internal stakeholders, demonstrating highly effective verbal and written communication skills
  • Good customer relationship skills to manage interaction with our customer
  • Embodies Cohesity's core values: respect, positive attitude, deliver, integrity, and customer obsession
  • Previous experience with ERP (NetSuite a plus)

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Equal Employment Opportunity Employer (EEOE)

Cohesity is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at 1-855-9COHESITY or talent@cohesity.com for assistance.

In-Office Expectations

Cohesity employees who are within a reasonable commute (e.g. within a forty-five (45) minute average travel time) work out of our core offices 2-3 days a week of their choosing.