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Overview

Alabang (96050), Philippines, Muntinlupa City, National Capital Region (Manila) Principal Associate Relations Specialist

Summary:

• To Supervise HR Associate, and manage and ensure day-to-day operations meet standards and achieve goals in assigned functional area of Human Resources.

General Responsibilities:

• Supervise HR Associate, and manage and ensure day-to-day operations
• Meet standards and achieve goals in assigned functional area of Human Resources (such as Benefits, HR Help Center, Payroll, Recruitment, Timekeeping, Talent Recognition/Engagement, Associate Relations and Communications).

• College graduate preferably in Psychology, Business Administration, Marketing, Communication Arts or other related course
• 5 years relevant work experience in a BPO set up
• Knowledge in Philippine labor laws and regulations
• Must have strong case management experience
• Experienced people leader
• Strong analytical skill
• Excellent oral and written communication skills
• Strong presentation skills
• Has background in project management and process improvement
• Proficient in Microsoft office and Salesforce
• Amenable to work in a Mid Shift and Night Shift Schedule
• Amenable to work in Alabang

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).