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Senior Director, Chief of Staff (Hybrid)

BlueTarp Financial

BlueTarp Financial

People & HR, Sales & Business Development, Operations
Richmond, VA, USA
Posted on Monday, July 8, 2024


West Creek 5 (12075), United States of America, Richmond, Virginia Senior Director, Chief of Staff (Hybrid)

We have an opportunity to accelerate our vision by harnessing key strategy work under one leader focused on unlocking organizational excellence. As a Senior Business Director, you will apply your strategic and analytical skills to major company challenges, serving as a trusted advisor to the leadership team and helping set the vision for a growing organization. You’ll team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation.

This role will offer personal and professional growth and the opportunity to:

  • Go deep into the organization to understand the segment/business

  • Be a key member of the senior leadership team and strategic partner to the senior leaders

  • Have a direct influence on the vision and strategic direction of the organization

  • Lead key horizontal initiatives

  • Have personal impact on the culture and engagement of the team

An ideal candidate will:

  • Have a Growth Mindset

  • Be a big picture strategic thinker

  • Find play in strategic, analytical and operational levels

  • Be a quick learner and master problem solver

  • Have the courage to think disruptively and challenge the status quo

  • Be creative, proactive and full of enthusiasm for the opportunities ahead

General Responsibilities:

  • Vision setting: Set a vision and develop business strategies that will drive growth, profitability, and competitive success for Capital One at the top of the market.

  • Strategic planning: Design and implement processes and frameworks to enable strategic planning. Take ownership of goals, successes, failures and mitigation plans. Own and manage processes around defining and communicating the strategic vision, three year goals, and annual planning. Ensure that strategic operational priorities are linked to planning and execution. Run quarterly planning and post mortems when needed.

  • High profile projects: Proactively identify opportunities to add value beyond what we’re currently doing or jump in when there’s no clear leader for a project. You’ll come up to speed quickly, use your experience and leadership skills to take the lead and ensure the project is delivered. As we continue to grow, projects will come up that are important but are under-resourced.

  • Partnerships: Work closely with colleagues across Capital One including: Tech, Brand, Operations, Finance and more to drive improvement in quality, volume, service, and profitability.

  • Leadership and talent ambassador: Support building a world-class team, by helping attract, interview, and onboard future team members. Coach and mentor associates with a goal of developing and retaining talent at Capital One.

  • Strategic; analytic orientation: You have a proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing amplification; credit risk management.

  • Strong business judgment, leadership and integrity: Be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business

  • People Leadership: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. The culture you help build will foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results.

  • Executive Communication: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills

  • Clear results orientation: Have an intense focus on achieving both short and long term goals. Drive and execute an agenda in an uncertain and fluid environment

  • Diversity Inclusion and Belonging champion: Elevate inclusion and bring awareness to diversity concerns across the work of the team.

Basic Qualifications:

  • Bachelor's Degree or Military Experience

  • At least 5 years of experience in strategy development

  • At least 5 years of experience managing senior stakeholders across business functions

  • At least 5 years of people management experience

Preferred Qualifications:

  • Master's Degree

  • 7+ years of experience working with technology leaders

  • At least 2 years experience working with Diversity, Inclusion and Belonging Initiatives

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Travel as needed to other U.S.-based company locations up to 25% of the time.

How our hybrid model works

This role is hybrid meaning associates typically spend about half their time (2-3 days per week) in-person at one of our offices listed on this job posting. Monday and Fridays are enterprise- wide virtual work days. Tuesday, Wednesday and Thursday are in-person days for associates to spend time together working in our beautifully-designed team areas.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

New York City (Hybrid On-Site): $272,600 - $311,200 for Sr. Director, Chief of Staff

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).