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Manager, Product Manager: Premium Products & Experiences, Rewards

BlueTarp Financial

BlueTarp Financial

Product
McLean, VA, USA
Posted on Tuesday, June 18, 2024

Overview

Center 1 (19052), United States of America, McLean, Virginia Manager, Product Manager: Premium Products & Experiences, Rewards

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.

We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

We are looking for a Product Manager to join our team in the Rewards & Benefits Team in Premium Products. The Rewards & Benefits CX Team is focused on helping card customers more easily engage with, understand and use their rewards and benefits. In this role you’ll be the Product lead for the next generation of rewards strategies focused on driving enterprise-wide loyalty beyond card.

In this role, you’ll be expected to demonstrate proficiency in four key areas

Technology Driven

  • You’ll understand and leverage technology and end-state architecture vision to partner with technology team to drive comprehensive design decisions out of white space technical problems

  • You’ll share business strategy and roadmap with Tech partners to establish context while also leading and facilitating agile ceremonies alongside the Tech Lead

  • You’ll co-create technical solutions along with the Tech Lead, contributing to decisions around when it is appropriate to leverage Enterprise platforms, external solutions, or to build brand new technical components from scratch

Business Focused

  • You’ll own and prioritize the near-term product roadmap to deliver on business outcomes, quickly identifying points of leverage in complex problems or systems, and utilizing data effectively to define success metrics and measurable outcomes

  • You’ll utilize balanced judgment in decisions about risks of both actions taken and not taken while innovating on ways to iterate faster in a well-managed way for the immediate team

Transformational Leadership

  • You’ll develop and communicate a 6-month vision to senior stakeholders and partner teams with accurate details and transparency on risks and impediments, and proactively build relationships with those outside of your immediate team resulting in horizontal influence

  • You’ll contribute to team culture by sharing your unique experiences with your team & partners and be willing to share your perspective & learn the perspective of others

Human Centered

  • You’ll define clear and actionable problem statements to help teams deliver results while displaying a comprehensive understanding of iterative software delivery, capable of thin-slice MVP grooming

  • You’ll leverage customer insights to influence priorities and roadmap feature development while advocating for and driving alignment between stakeholders in the development of acceptance criteria

As a Product Manager, you will:

  • Deliver Product Strategy and go to market plan for Rewards CX strategy

  • Owning the KPIs and roadmap/backlog for rewards redemptions modernization

  • Work closely with business partners to understand value and leverage of potential new features to inform recommendations; measure success and value of new features

  • Working closely with tech partners to balance flatform investment and well-managed initiatives with business intent to ensure continued growth while effectively managing risk

  • Manage a tech team, leading the delivery of high-priority & complex data integrations that power key customer-facing touchpoints, partnering with internal stakeholders

  • Dream up and deliver on new features and experiences, developing the product strategy and backlog for Capital One in close partnership with our business peers

Basic Qualifications:

  • Bachelor’s Degree or military experience

  • At least 3 years of product management experience or at least 2 years of experience in product design, agile delivery, business analysis, data science, or software engineering

Preferred Qualifications:

  • Bachelor’s Degree in Business, Computer Science, or Engineering

  • MBA or Master’s degree

  • At least 5 years of experience in Agile product management

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

New York City (Hybrid On-Site):
$163,300 - $186,400 for Product Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).