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Business Development Representative, Channel



Sales & Business Development
Posted on Saturday, March 23, 2024


Why BirdEye?

There’s been a fundamental shift in how we buy and sell. Once, business began with an introduction and ended in a transaction. Then came subscriptions and recurring relationships. Now we live in an Experience Economy, where customers are everything.

The world of Customer Experience (CX) is exploding and Birdeye is democratizing access to it. We bring omnichannel CX to businesses from main street to the Fortune 500. We’re on a mission to empower businesses to meet, convert, and thrive with their customers.

We do it for the customers who need the best, the business innovators bringing it to them, and the global team here building it all. With Birdeye, companies can put customers at the core of every business decision, turning feedback into insights, insights into action, and customer happiness into revenue.

Founded in 2012, Birdeye is headquartered in Silicon Valley. In 2021, Birdeye was ranked #1 in Online Reputation Management and was ranked on the 2021 Top Places to Work. Birdeye is backed by Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures and World Innovation Lab. To learn more, please visit: https://birdeye.com

What You'll Do

Birdeye’s Business Development Manager is responsible for generating pipeline for sales through existing and new partnerships. This role will own and develop strategies, sourcing, and negotiating partnerships to drive revenue growth. You will be measured on pipeline goals. You will work very closely with various cross functional internal teams and be a key driver towards advancing our vision and contributing to our revenue targets.


  • Generate pipeline for sales through existing and new partnerships
  • Lead and implement overall partnership strategy with the expected outcome of driving customer acquisition and revenue growth
  • Design, evaluate, and pursue new partnerships and strategic alliances with various industry players
  • Evaluate and prioritize partnership opportunities, establishing KPIs that will determine the ultimate success of the partnership
  • Own end to end relationships with partners and maintain senior executive-level contacts
  • Maintain and update Birdeye partnership sites to generate leads and ensure tracking
  • Manage a portfolio of partners, including sourcing, negotiating, signing and launching deals
  • Secure new and innovative integrations, distribution models, and co-marketing initiatives that drive revenue. Create mutual success for customers and partners through innovative solutions that leverage Birdeye’s unique capabilities
  • Deepen relationships with existing partners by looking at opportunities for joint programs
  • Collaborate with internal teams (Sales, Marketing, Customer Success, Product) to drive more partner sourced revenue


  • 5+ years of Partnerships and/or Business Development experience, start up experience a plus
  • A proven ability to exceed targets and generate pipeline and revenue leveraging partner relationships
  • Consistent history of quota attainment - MQL AND ACV
  • Broad high-tech industry knowledge with a familiarity in SaaS, the sales technology landscape, the Salesforce ecosystem, and/or sales engagement platforms preferred
  • Demonstrated experience working with multiple stakeholders and cross-functional teams including senior executives and an understanding of enterprise decision- making
  • Strong analytical skills and strategic acumen
  • Demonstrated hands-on execution abilities

Why You’ll Join Us

As relentless innovators, we make excellence a habit. We know that building beautiful things means shattering walls, so we’re bold, scrappy, and love a good challenge. We’re obsessed with our customers. We put their happiness at the center of every decision, and we view our customers’ weaknesses and successes as our own.

Working at Birdeye means being part of a tight-knit family that helps you succeed and loves to celebrate with you. We find strength in diversity and inclusion, so we strive to find different points of view and expect everyone to represent their authentic self at all times.