Find your dream job at a Trinity portfolio company.

Why BirdEye?

Birdeye is the highest-rated reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s AI-powered platform to effortlessly manage online reputation, connect with prospects through social media and digital channels, and gain customer experience insights to grow sales and thrive.

At Birdeye, innovation isn't just a goal – it's our driving force. Our commitment to pushing boundaries and redefining industry standards has earned us accolades as one of the foremost providers of AI, Reputation Management, Social Media, and Customer Experience software by G2.

Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo. Birdeye is backed by the who’s who of Silicon Valley - Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR.

What You'll Do

Birdeye’s Business Development Manager is responsible for generating pipeline for sales through existing and new partnerships. This role will own and develop strategies, sourcing, and negotiating partnerships to drive revenue growth. You will be measured on pipeline goals. You will work very closely with various cross functional internal teams and be a key driver towards advancing our vision and contributing to our revenue targets.

Responsibilities

• Generate pipeline for sales through existing and new partnerships
• Lead and implement overall partnership strategy with the expected outcome of driving customer acquisition and revenue growth
• Design, evaluate, and pursue new partnerships and strategic alliances with various industry players
• Evaluate and prioritize partnership opportunities, establishing KPIs that will determine the ultimate success of the partnership
• Own end to end relationships with partners and maintain senior executive-level contacts
• Maintain and update Birdeye partnership sites to generate leads and ensure tracking
• Manage a portfolio of partners, including sourcing, negotiating, signing and launching deals
• Secure new and innovative integrations, distribution models, and co-marketing initiatives that drive revenue. Create mutual success for customers and partners through innovative solutions that leverage Birdeye’s unique capabilities
• Deepen relationships with existing partners by looking at opportunities for joint programs
• Collaborate with internal teams (Sales, Marketing, Customer Success, Product) to drive more partner sourced revenue

• 5+ years of Partnerships and/or Business Development experience, start up experience a plus
• A proven ability to exceed targets and generate pipeline and revenue leveraging partner relationships
• Consistent history of quota attainment - MQL AND ACV
• Broad high-tech industry knowledge with a familiarity in SaaS, the sales technology landscape, the Salesforce ecosystem, and/or sales engagement platforms preferred
• Demonstrated experience working with multiple stakeholders and cross-functional teams including senior executives and an understanding of enterprise decision- making
• Strong analytical skills and strategic acumen
• Demonstrated hands-on execution abilities

Why You'll Join Us:

At Birdeye, we are relentless innovators driven by a singular goal: to lead our category with unparalleled excellence. We don't just set goals – we surpass them. We're a team of doers who roll up our sleeves and get the job done, delivering on our promises with unwavering dedication.

Working here means embracing a culture of action and accountability, where every person is empowered to make an impact. We don't just talk about making a difference – we make it happen.