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Sales Development Representative, Small Business



Sales & Business Development
Posted on Saturday, March 23, 2024


Why Birdeye?

Birdeye is the highest-rated reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s AI-powered platform to effortlessly manage online reputation, connect with prospects through social media and digital channels, and gain customer experience insights to grow sales and thrive.

At Birdeye, innovation isn't just a goal – it's our driving force. Our commitment to pushing boundaries and redefining industry standards has earned us accolades as one of the foremost providers of AI, Reputation Management, Social Media, and Customer Experience software by G2.

Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo. Birdeye is backed by the who’s who of Silicon Valley - Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR.


  • Support the team on outbound strategies and lead generating efforts
  • Build relationships by nurturing warm prospects and find potential new sales opportunities
  • Establish active communication and engagement with prospects to sell Birdeye’s products and services
  • Manage and maintain a pipeline of interested prospects and engage sales executives in next steps
  • Management of Sales cycle from Lead Generation to Close
  • Understand Sales Process and Consultative Selling
  • Set up conferences or calls between sales representatives and potential clients


  • Based in Sydney
  • At least 1 year of B2B work experience, with a track record of achieving sales quotas
  • Strong communication skills via phone and email
  • Proven, creative problem-solving approach and strong analytical skills
  • Ability to show oneself, communicate, and persuade decision-makers at all organizational levels
  • Have a strong work ethic and are eager to learn and make new connections with prospects
  • Effective presentation and negotiation skills
  • Proficiency with Salesforce or other CRM software, is a plus

Why You’ll Join Us:

At Birdeye, we are relentless innovators driven by a singular goal: to lead our category with unparalleled excellence. We don't just set goals – we surpass them. We're a team of doers who roll up our sleeves and get the job done, delivering on our promises with unwavering dedication.

Working here means embracing a culture of action and accountability, where every person is empowered to make an impact. We don't just talk about making a difference – we make it happen.