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VP, Corporate Controller



Accounting & Finance
Posted on Friday, March 22, 2024


Why BirdEye?

Once upon a time, local businesses could attract customers through advertising and word of mouth. However, that has all changed. Today consumers choose where to spend their money based on online reputation and digital experiences. Modern companies must deliver exceptional experiences that create repeat customers and need a platform that can do this at scale. Local businesses often need help to overcome the complexity and inefficiencies of using multiple applications to manage and optimize their marketing and customer experience operations. Their use of fragmented point solutions keeps them from achieving true customer insights and acting upon them in real time.

This is the challenge that Birdeye solves with its all-in-one reputation and customer experience platform. More than 120,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.

Birdeye is the leading all-in-one platform trusted by over 120,000 businesses of all sizes to manage online reputation, connect with customers, and generate insights. Founded in 2012 by Naveen (the 2021 EY Entrepreneur of the Year) and Neeraj Gupta, Birdeye is based in Palo Alto, CA, and backed by investors Marc Benioff, Jerry Yang, and Accel-KKR. Learn more at birdeye.com.

What You'll Do

Birdeye is looking for a Corporate Controller to play a key role in shaping the future growth of the company. The Controller reports to the CFO and will focus on enhancing the Finance team at Birdeye. This role will oversee all accounting operations, provide guidance on accounting policies and treatment, define accounting processes/procedures, and manage accounting systems. The position is based in our headquarters in Palo Alto.

  • Manage overall accounting operations, including an offshore accounting team.
  • Lead monthly close with clearly defined responsibilities, processes and timelines.
  • Oversee technical accounting, including research and prepare whitepaper on revenue recognition or other complex accounting treatments.
  • Manage and coordinate with external auditors for annual audit.
  • Define and manage accounting operational processes including P2P, Order to cash and Payroll accounting.
  • Manage stock administration and relevant stock comp expense accounting.
  • Work with external tax firms in preparation and timely filing of all required tax returns and other statutory filings with external firms.
  • Establish and maintain policies and procedures pertaining to all aspects of accounting.
  • Manage all accounting systems, for example, ERP, Billing, Commission and the integration with CRM and other relevant systems.


  • Bachelor’s Degree in Accounting, Finance or equivalent areas; advanced accounting degree preferred; CPA required.
  • 15+ Years of work experience with a combination of public accounting, public companies and private companies with the past five years leading accounting teams as a controller.
  • Strong revenue accounting and revenue operations experience, ideally has managed revenue functions within accounting in prior experience. Strong technical accounting knowledge in revenue recognition and ASC606 for a SaaS company.
  • Strong knowledge of GAAP and experience of working with Auditors and leading Audit process.
  • Experience in working at a public company or a transition from a private to public company is preferred
  • Proven ability to work well under pressure in a fast-paced team environment. Experience in a startup environment or a SaaS technology company preferred.
  • Excellent written and verbal communication and presentation skills.
  • Proficiency with NetSuite, Adaptive Insights or similar accounting, billing and planning software. NetSuite implementation experience is preferred.


Why You’ll Join Us

At Birdeye, we seek to innovate and to be the #1 product in our category, which means we continually raise the bar to deliver meaningful results for ourselves and our customers. Our quality is world-class. We deliver what we commit and roll up our sleeves and get work done.

Working at Birdeye means being part of a tight-knit community that helps you succeed and celebrates your wins! We find strength in diversity and inclusion, actively seek different points of view, and ask everyone to be their authentic self at all times.