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Upmarket Business Development Representative



Sales & Business Development
Posted on Saturday, February 17, 2024


Why BirdEye?

Once upon a time, local businesses could attract customers through advertising and word of mouth. However, that has all changed. Today consumers choose where to spend their money based on online reputation and digital experiences. Modern companies must deliver exceptional experiences that create repeat customers and need a platform that can do this at scale. Local businesses often need help to overcome the complexity and inefficiencies of using multiple applications to manage and optimize their marketing and customer experience operations. Their use of fragmented point solutions keeps them from achieving true customer insights and acting upon them in real-time.

This is the challenge that Birdeye solves with its all-in-one reputation and customer experience platform. More than 100,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing, and benchmarking tools.

Birdeye is the leading all-in-one platform trusted by over 100,000 businesses of all sizes to manage online reputation, connect with customers, and generate insights. Founded in 2012 by Naveen (the 2021 EY Entrepreneur of the Year) and Neeraj Gupta, Birdeye is based in Palo Alto, CA, and backed by investors Marc Benioff, Jerry Yang, and Accel-KKR. Learn more at birdeye.com.

What You'll Do

As a Business Development Representative, you will drive Birdeye forward by generating and qualifying a high-quality pipeline for our Account Executive team. Sitting at the top of our sales funnel, you will have the opportunity to create a great first impression for prospective clients and effectively articulate the value proposition of Birdeye. By using strategic research and a technology suite, you will identify, nurture and qualify new leads to generate well-researched, qualified meetings for our Account Executive team. You will be a part of a collaborative sales culture dedicated to innovation and the development of its team members while maintaining a fun and rewarding atmosphere. As a valuable contributor to the BDR team, you will have growth opportunities in upper sales positions.


  • Working directly with our Senior Sales Managers with the goal of developing you into an Account Executive within 6-12 months.
    The role itself has been carefully thought out to ensure diversity, ongoing training, and a clear progression path.
  • The first part of your role would include online research about potential clients, lead generation, and appointment setting.
  • You would also have the opportunity to attend all of the meetings you book to ensure you are being fully trained to become a senior consultant.
  • You will also have an opportunity to book and attend meetings with existing clients as part of this role.
    This role is certainly suited to someone with a "Hunter & Gather" type mentality


  • Proven high-volume sales experience (B2B or B2C)
  • Proven track record achieving sales KPIs
  • Competitive nature
  • Strong verbal and written communication skills
  • Confident dealing with business owners
  • Proficient with Microsoft Office suite
  • Organized and proven ability to multitask

Why You’ll Join Us

At Birdeye, we seek to innovate and to be the #1 product in our category, which means we continually raise the bar to deliver meaningful results for ourselves and our customers. Our quality is world-class. We deliver what we commit and roll up our sleeves and get work done. Working at Birdeye means being part of a tight-knit community that helps you succeed and celebrates your wins! We find strength in diversity and inclusion, actively seek different points of view, and ask everyone to be their authentic self at all times.


  • Fast track progression structure (clear merit-based system)
  • Flexible working policy (hours and location)
  • Regular Social activities + 4 pm Friday finish (drinks from 3.30)
  • Strong internal Digital Marketing team designed to back our sales team
  • Monthly me time (late start or early finish)
  • Annual MVP trip
  • Yearly mental health day + volunteer leave
  • Company anniversary presents

Related Job Openings

Upmarket Account ExecutiveLondon