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Account Executive, Mid-Market



Sales & Business Development
Posted on Saturday, January 20, 2024


Who are we?

Birdeye is a high-growth software company with 1000+ Global employees & offices in Sydney, Melbourne, London, San Francisco, Dallas, India & the Philippines.

We are backed by some of the biggest names in Silicon Valley & are charging towards one of the most successful IPOs in recent times. Over 100,000 businesses use our software every day to power their business.

We are proud to have been recognised as the #1 vendor in our space globally for the last 5 years running on G2 from both a product & service perspective.


  • Conduct outbound calls to existing customers to generate appointments
  • Conduct outbound calls to cold leads to generate new business
  • Conduct outbound sales calls to potential customers ensuring relevant questions are asked to uncover their needs
  • Conduct online research on potential customers
  • Data entry into in-house/external systems and CRM
  • Overcome objections effectively and in a friendly manner
  • Complete screen share meetings and product demonstrations ensuring key performance indicators (KPI’s) are met
  • Reach out to potential clients through such media channels such as Facebook or LinkedIn
  • Ad hoc tasks and provide assistance and backup to team members as required to ensure the successful operation of the Company
  • Any other duties as reasonably required by the Company that you are skilled and capable of performing

WHS Responsibilities:

Employees will:

  • Keep their workplace safe, clean and tidy
  • Report all hazards, near misses, incidents and injuries to their Manager
  • Participate in workplace safety meetings if required
  • Participate in the development and review of safe procedures if required and comply with those procedures
  • Attend WHS training if requested and apply what is learnt in the workplace
  • Wear and maintain personal protective equipment (PPE) when provided
  • Undertake rehabilitation and Return to Work program requirements, if injured


Knowledge, Skills and Attributes Required:

  • Proven sales experience (B2B or B2C)
  • Proven track record achieving sales KPI’s
  • Minimum of 12 months sales experience
  • A consultative approach to sales and customer service
  • Strong verbal and written communication skills
  • A friendly phone manner
  • Highly confident both over the phone and in person
  • Ability to quickly build rapport
  • Perseverance, resilience and a desire to overcome objections
  • A strong team player
  • The ability to work autonomously with excellent time management