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Senior Manager, Learning Experience Design and Technology

Auth0

Auth0

IT, Design
Bengaluru, Karnataka, India
Posted on Oct 5, 2024

Get to know Okta

Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth.

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences.

Join our team! We’re building a world where Identity belongs to you.

Role

In this role, you will lead a team responsible for designing innovative solutions using modern learning technologies and practices to design and deliver world-class learning experiences. You must be able to quickly assess audience demographics and identify the appropriate learning solutions to meet business needs, including instructor-led, blended, experiential, media-based, performance support, and other emerging technologies.

You will ensure design initiatives align to strategy and define, structure, and operationalize programs, align stakeholders to drive critical outcomes. Drive engagement with, awareness and usage of one stack of L&D technology solutions across Okta. Lead and oversee the analysis, design, development, implementation, and continuous evaluation of technologies, structures, and processes that support the core learning and development solutions.

Results

  • Lead a team of learning design and technology professionals.
  • Make informed plans aligned to the strategy, portfolio and practices.
  • Analyze learning experience data in partnership with the People Analytics team in service of OktaU learning strategy.
  • Lead and oversee the analysis, design, development, implementation, and continuous evaluation of technologies, structures, and processes that support the core learning and development solutions.
  • Ensure strategic plans are outcome-driven and that there are clear execution plans and team accountabilities to deliver on those plans.
  • Gather data and feedback; generating insights to improve the learner experience.
  • Be a thought leader about the application of innovative learning technologies (including AI) and practices.
  • Be a strong program manager with a focus on teamwork, execution with organizational skills.

Relationship

  • Drive engagement with, awareness and usage of one stack of L&D technology solutions across Okta.
  • Partner closely with Sr. Executives at Okta to drive advocacy for learning experiences and innovation.
  • Deploy a one-Okta vendor management approach for content developers and learning authoring tools.
  • Deploy and evolve a One-Okta L&D Community to share best practices and leverage partnerships to create learning that is consistent across all of L&D at Okta.

Required Knowledge, Skills, and Abilities

  • 10+ years of learning and development experience, including analysis, design, development, implementation and evaluation.
  • Strong leadership skills and demonstrated ability to lead a matrixed team and influence across the organization.
  • Emotionally intelligent and able to thrive in an ambiguous, constantly changing and fast-paced environment.
  • Demonstrated knowledge of innovative learning & development tools and technologies
  • Demonstrated ability to lead, inspire and develop relationships across all levels of the organization.
  • Excellent executive presence and communication skills to collaborate with internal team members & executives.
Okta’s Top 5 Core Leadership Competencies are part of the deeply ingrained principles that guide all of our company’s actions. They also align strongly to our cultural cornerstones, our Okta values: love our customers, empower our people, never stop innovating, act with integrity, and maintain transparency. It’s our expectation that our managers and leaders embody these core competencies:
  • Builds Effective Teams: Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.
  • Demonstrates Self-Awareness (EQ): Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
  • Develops Talent: Developing people to meet both their career goals and the organization’s goals.
  • Drives Results: Consistently achieving results, even under tough circumstances.
  • Strategic Mindset: Seeing ahead to future possibilities and translating them into breakthrough strategies.

#LI-SC

What you can look forward to as an Full-Time Okta employee!

Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to participate in the job application or interview process, please use this Form to request an accommodation.

Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/.