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Digital Content Developer



Software Engineering
Posted on Tuesday, June 4, 2024

Get to know Okta

Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth.

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences.

Join our team! We’re building a world where Identity belongs to you.

As a digital content developer at Okta, you will produce innovative learning assets to enable customers, partners, and employees to gain expertise on Okta products. We are looking for an experienced digital media developer to create and distribute digital media assets across various platforms. You will be part of our Expert Acceleration team whose mission is to help Okta scale through Education and Certification creating Okta experts and champions.

Our team is collaborative and agile. To be successful in this position, you will be flexible and ready to take on tasks to continuously evolve our processes for improvement. Proven success in consistently delivering creative multimedia assets for technical audiences on time is critical.

What you’ll be doing

Contribute to the growth of the Okta expert ecosystem by designing, editing, and distributing high-quality digital media content that meets the product roadmap deadlines and stakeholder requirements.

  • Collaborate cross-functionally to gather input and feedback to create effective content on Okta products and services.
  • Create and edit product enablement assets, including relevant audio, video, interactive, and written text content elements.
  • Enhance existing product enablement assets created by other team members through infographics, visual elements, and interactive components.
  • QA assets to ensure that it meets Okta’s quality standards, brand guidelines, and leverages industry best practices for accessibility.
  • Maintain inventory integrity by managing asset catalog. Distribute and publish assets to the appropriate channels, including social media, community, and in-app as appropriate.
  • Analyze and report on customer adoption and social media performance data – either via direct providers or third-party dashboards – and offer recommendations on how to increase content adoption and interaction
  • Help define and refine the asset lifecycle processes required to maintain the highest levels of content quality and accuracy. Take initiative and ownership with focus on continuous improvement.
  • Work on supporting projects as needed, including visual data sheets, presentations, and web pages to market our work.

What you’ll bring to the role

  • Bachelor's degree or equivalent work experiences
  • 3-5 years of creating multimedia assets for a technical audience including:
  • Script-writing, video production, screen capture and recording, editing, motion design, and sound design.
  • Extensive experience with various digital capture and visual media editing tools including Camtasia, Final Cut Pro, Adobe SuiteEn, and gSuite.
  • Comfortable with eLearning authoring tools, such as Articulate Rise
  • Comfortable with business use of social media channels (LinkedIn, YouTube) to drive user engagement with content. Can collect and interpret usage data.
  • Experience with LMS systems and HTML is a plus.
  • Experience with AI tools to speed development is a plus.
  • Experience working for a software company with an agile development cadence
  • Strong interpersonal skills, building strong relationships across all lines of business
  • Manage a variety of simultaneous projects within tight deadlines yet still maintain quality
  • Organized, driven, and fast; you get the big picture but you catch the details
  • Excellent written and verbal communication skills
  • Ability to work independently and stay curious by staying on top of the rapidly changing world of the Digital Experience.



What you can look forward to as an Full-Time Okta employee!

Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to participate in the job application or interview process, please use this Form to request an accommodation.

Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/.