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Senior Software Engineer, Developer Experience Services (Customer Identity)



Software Engineering, Customer Service
United States
Posted on Thursday, May 23, 2024

Get to know Okta

Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth.

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences.

Join our team! We’re building a world where Identity belongs to you.

The Developer Experience Services Team

Okta’s Customer Identity Cloud (CIC), powered by Auth0 technology, is an

easy-to-implement authentication and authorization platform designed by developers for developers. We make access to applications safe, secure, and seamless for the more than 100 million daily logins around the world. Our modern approach to identity enables this Tier-Ø global service to deliver convenience, privacy, and security so customers can focus on innovation.

The Developer Experience organization is responsible for the tools that our customers use to set up, manage and report on their installation. We help unleash Auth0’s full potential for our customer’s journey. We improve the experience of the developers using Auth0 every day.

The Senior Software Engineer Opportunity

Reporting to the Engineering Manager, this role will support the team as they progress on their large scale initiatives ensuring that the Customer Identity Cloud can reliably handle current and future customer usage.

What you’ll be doing

  • Be a part of a collaborative and agile team, interfacing with the product managers and other teams to support shared services
  • Work with technical leaders to help find opportunities for optimization of existing services
  • Debug and resolve production issues and implement fixes for them
  • Support existing services by ensuring that security issues and dependency updates are addressed in a timely manner
  • Support other teams by reviewing changes to shared services and addressing bugs
  • Work using NodeJS (Javascript/Typescript), MongoDB, and PostgreSQL on AWS and Azure.

What you’ll bring to the role

  • 5+ years of experience in a software engineering role
  • A passion for working on systems that are highly reliable, scalable, and secure.
  • Interested in designing, analyzing and troubleshooting large-scale distributed systems
  • Solid understanding of NodeJS and RESTful APIs
  • A deep understanding of Javascript and TypeScript
  • An interest in maintaining modernizing and optimizing large-scale distributed systems
  • Thrive in a highly collaborative, fully remote, and distributed culture
  • Demonstrate ownership, accountability, attention to detail, and a customer-focused attitude.
  • Strong experience with unit, integration, end-to-end, and performance testing

And extra credit if you have experience in any of the following!

  • Experience creating and maintaining public APIs
  • Experience working with a fully distributed, remote team
  • Existing knowledge of security engineering and application security
  • Proven experience and understanding of architecture principles across infrastructure platforms, security, data, integration, and application layers
  • Experience solving problems at scale


Below is the annual base salary range for candidates located in California, Colorado, New York and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us.

The annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, New York, and Washington is between:$136,000$204,000 USD The annual base salary range for this position for candidates located in the San Francisco Bay area is between: $152,000$228,000 USD

What you can look forward to as an Full-Time Okta employee!

Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to participate in the job application or interview process, please use this Form to request an accommodation.

Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/.