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Senior Pricing Manager, Pricing & Product Strategy (Customer Identity)



Product, Customer Service
United States · Remote
Posted on Tuesday, September 5, 2023

Get to know Okta

Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. 

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. 

Join our team! We’re building a world where Identity belongs to you.

Okta’s Customer Identity Cloud (CIC), powered by Auth0 technology, is an easy to implement authentication and authorization platform designed by developers for developers.  We make access to applications safe, secure, and seamless for the more than 100 million daily logins around the world. Our modern approach to identity enables this Tier 0 global service to deliver convenience, privacy, and security so customers can focus on innovation.

Our commitment to identity inspires and sustains our Diversity, Inclusion, and Belonging strategy as we aim to celebrate and protect the identities of everyone in our network. Click here to learn more about our commitment to building balanced teams.

About the Team:

Okta is looking for a passionate SaaS Pricing Manager who wants to drive pricing optimization and operational excellence. Our pricing team for our Customer Identity Cloud product unit is looking for someone with as an in SaaS pricing strategy and has the ability to drive alignment with product, marketing, finance, sales and operations partners.

The pricing manager will drive the development of new business models, optimize pricing and packaging offerings, and ensure alignment with Okta’s  global pricing strategy.

What you’ll do:

  • Develop pricing proposals for new products and refine pricing for existing products based on customer, field, internal deal data and qualitative and quantitative market research. Put together the proposal in collaboration with product marketing, product management, field and finance. 
  • Drive projects related to price points and tier differentiation for new and current products, customer segments to target, feature prioritization, and deal level guidance to account managers
  • Drive pricing research via 1st and 3rd party surveys, customer and prospect interviews and internal data analysis. Research and report on competitor price points and offerings
  • Model financial and business impact of pricing options. Develop hypothesis-driven price tests for both self serve and enterprise packages
  • Collaborate with product and marketing leaders on internal and external communication, and sales enablement. Similarly, collaborate with the business operations team on systems changes, SKU development and adjustments in Salesforce. Collaborate with data and business intelligence teams on dashboards and reporting
  • Monitor and report on KPIs associated with pricing changes 

What you’ll bring:

  • Ability to develop deep user and customer empathy 
  • 5+ years of experience in SaaS pricing, product, product marketing or strategy 
  • Masters Preferred in business, finance, math, economics, software engineering, or equivalent experience.
  • Significant experience with expertise in market, customer and competitor research
  • Internal surveys and data analysis experience
  • Comfortable with tools such as Qualtrics, Tableau or Looker, and Salesforce 
  • Strong knowledge of SQL and Excel
  • Experience conducting user value and willingness to pay research including but not limited to Maxdiff, Conjoint, Kano surveys and interviews
  • Ability to partner with product, marketing and customer facing teams to design and bring to market innovative pricing and packaging



The annual base salary range for this position for candidates located in the San Francisco Bay area is between: $156,000$211,000 USD

Below is the annual base salary range for candidates located in California, Colorado, New York and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us.   

The annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, New York, and Washington is between:$140,000$189,000 USD

What you can look forward to as an Okta employee!

Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to participate in the job application or interview process, please use this Form to request an accommodation.

Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/