E-Commerce Specialist at Thrive Causemetics
Los Angeles, CA, US


About Us
 
Thrive Causemetics was born out of a friendship. Makeup artist and product developer, Karissa Bodnar, lost her dear friend Kristy to cancer at just 24 years old. Kristy’s compassionate and vivacious spirit inspired Karissa to establish Thrive Causemetics, a beauty brand and philosophy that goes beyond skin deep by empowering women.
 
Thrive Causemetics is Beauty with a Purpose: for every product purchased, we donate to help a woman thrive. We believe changing the world starts with a single ingredient, and that’s why we create vegan, 100% cruelty-free formulas containing proven ingredients without the use of parabens or sulfates. All of our high-performance cosmetics are developed with our customer in mind. We control every step of the product development process.
 
We are a company that believes everyone is responsible for doing anything and everything to contribute to our team's success. This is why we thrive on a collaborative and cross-functional workplace. There is no such thing as "that's not my job" at Thrive Causemetics. We offer a culture rewarding our driven, hard-working team with special perks and benefits. Together, we prioritize strong work ethic while maintaining a positive, exciting environment where people are passionate about what they do.

Job Responsibilities:
  • Operate as a manager of one by coming up with your own goals and executing on them
  • Define major improvements on the website and drive those improvements to completion
  • Be a lead point of contact with design/development resources to schedule and execute on projects
  • Design and develop product/collection specific landing pages to assist the customer journey and tell Thrive stories
  • Hypothesize, investigate, and develop tests for solving customer pain points
  • Responsible for site updates including theme preparation, product image changes, product content, and all customer facing content
  • Identify and create processes to facilitate timely product and site content updates
  • Work with growth, marketing, and product development teams regarding promotions, sets, product launches, and customer facing initiatives that impact the website
  • Gather and iterate customer service feedback to improve the website usability
  • Communicate website changes and iterations to stakeholders
  • Translate internal and external website feedback into clear improvement areas
  • Participate in the prioritizing of important roadmap/backlog projects
  • Develop ways to increase conversion, average order value, and lifetime value while understanding the customer impacts
  • Identify metrics that matter and report out on those items to the right internal teams
 
Requirements:
  • 2+ years of prior e-commerce management/lead experience in platform development environments absolutely necessary
  • 1+ years in relevant software development
  • Experience with API architecture, development requirements and resources
  • Experience with external vendor relationships and integrations to support business needs
  • Project and process management skills plus a strong ability to juggle multiple priorities simultaneously
  •  Understanding of the latest technical standards and best practices in web services, mobile app development, etc.
  • Staff management experience of small teams
  • Enjoys startup environment and culture