Senior Professional Services Consultant at Cohesity
San Jose, CA, US


Cohesity Mission:  Consolidate, Organize and Secure Enterprise Secondary Data

Cohesity's mission is to Consolidate, Organize and Secure data of Global Enterprises to make it universally accessible and provide actionable insights

Company Cohesity is disrupting a $60B market with a revolutionary approach to help manage businesses manage their most important digital asset – their data.

Our award winning hyperconverged data platform dramatically simplifies traditional data center infrastructure by collapsing all secondary data and associated management into a single intelligent software platform, built on a web-scale distributed architecture. Cohesity was founded by Mohit Aron, who previously built Google’s file system and co-founded Nutanix.

It is our belief that these significant advancements will have important and lasting implications in the world of technology. Our solution is revolutionary in its design, and the timing is perfect for a long overdue disruption in the $60B market for secondary data management. You will have the opportunity to make a personal impact here and help drive the one of the next big IT transformations at the beginning of the wave…


About This Role:

Want to teach people to fish with a great new technology? We are looking for experienced professional services specialists to be design, build, and execute programs to enable partners and customers to deploy our secondary storage solutions applications. The ideal candidate is someone who has considerable experience both implementing technical solutions as well as enabling others to do so through training and documentation.

These practices will not only focus on the Day 0 experience of installing the solution, but also integrating it with the applications and operations.  In addition to building these solutions, this role will also spend considerable time validating these procedures in the field and teaching partners and customers how to apply these in their environment.  

Responsibilities:

  • You will be working with engineering, systems engineers, tech marketing specialists, and customer support build to build out an installation/integration practice to be used by partners and customers
    • Write and validating the installation/implementation best practices
    • Create knowledge-base articles for design and deployment tips
    • Develop pre-installation survey and planning documents to prepare for install
    • Develop post-install workflows to verify installations are done correctly
    • Develop sample post-install process to documentation systems “as built”
    • Convert best practices into a training curriculum
    • Deliver hands-on training in small-group formats
    • Conduct ride-alongs to observe/validate actual field performance of trainees
    • Assist in the creation of certification exam questions
    • Assist in training the field during new product introductions
    • Conduct weekly webinars to conduct introductory and on-going training
    • Conduct beta testing of procedures for new offerings in the field
    • Provide feedback to engineering on ways to improve the implementation experience
    • Act as onsite manager for key / high-profile implementations
    • Develop /Document 
    • Train
    • Actual System Implementation

Qualifications:

  • Bachelor’s degree or equivalent experience
  • Minimum 4 years experience in IT
  • Experience in these technical areas required
    • Linux, Backup and Virtualization
  • Additional experience highly desirable: 
    • Storage 
    • Disaster Recovery/Business Continuance
    • Database Protection and Recovery
    • Public Cloud (AWS, Azure, GCP)
    • Layer 2 Networking and Firewalls
    • Scripting / Automation
    • Visio or equivalent application
  • Excellent communication and project-related skills are also required
    • Strong verbal communication/presentation skills
    • Strong written skills and the ability to create documentation
    • The ability to teach others and make them successful
    • Self-starter with excellent organization and time management skills
    • The ability to manage projects and to drive to a deadline

Expected Travel:  20% to 35%

Cohesity counts many Global 1000 companies and federal agencies among its rapidly growing customer base and was named to Forbes’ “Next Billion-Dollar Startups,” LinkedIn’s “Startups: The 50 Industry Disruptors You Need to Know Now,” and CRN’s “Emerging Vendors in Storage” lists. With 160MM raised from the valleys most accredited venture capitalists like Sequoia Capital, Google Ventures and Accel Partners we are ready and primed to take a firm hold of our market segment.

We offer some of the most competitive benefits in the business, including catered lunches daily, on-site massages, a 401(k) plan and generous health insurance programs for medical, dental, and vision.